Satel­lite ser­vice switched off

Pilbara News - - News - Tay­lar Amonini

The nbn In­terim Satel­lite Ser­vice has been switched off and cus­tomers are urged to ar­range a tran­si­tion across to the new Sky Muster satel­lite ser­vice as soon as pos­si­ble.

nbn Net­work chief customer of­fi­cer John Si­mon said while the im­ple­men­ta­tion of the cus­tomde­signed Sky Muster satel­lites had not been with­out chal­lenges, he high­lighted that no other com­pany has em­barked on such a project.

“We are work­ing day and night to im­prove the Sky Muster ser­vice. We’ve al­ready im­ple­mented a series of ma­jor soft­ware up­grades to im­prove the net­work ex­pe­ri­ence and have in­creased the num­ber of in­stall­ers on the ground,” he said.

Mr Si­mon asked for cus­tomers’ un­der­stand­ing as they im­ple­mented fur­ther im­prove­ments and the com­pany was work­ing with re­tail providers and de­liv­ery part­ners to help im­prove the in­stal­la­tion process.

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