Re­port city main­te­nance is­sues us­ing new tool

Pilbara News - - Pilbara | Opinion - Peter Long Peter Long is the City of Kar­ratha Mayor.

The City has just re­leased a new re­port­ing plat­form it has de­vel­oped es­pe­cially to en­able any­one to re­port main­te­nance or other is­sues around our towns.

Th­ese may in­clude lit­ter, dam­age to prop­erty, noise, graf­fiti, light­ing, prob­lems with the City’s fa­cil­i­ties — you name it. Called Re­port It, the pur­pose of the new plat­form is to make it quicker and eas­ier for peo­ple to re­port is­sues through to the City if they are coun­cil’s re­spon­si­bil­ity — or to the rel­e­vant third-party agency if they are not.

Coun­cil will use the in­for­ma­tion re­ceived from each re­port to im­prove the qual­ity of data we record and to as­sist with a speedy out­come.

Re­port It is op­ti­mised for com­puter use, tablet and mo­bile — so you will even be able to lodge a re­port when out walk­ing, as long as you have your smart­phone with you. Your re­port will be sent di­rectly to the rel­e­vant depart­ment for pro­cess­ing and will be at­tended to as soon as pos­si­ble.

How­ever, un­der­stand that some prob­lems — such as a bro­ken kerb — will not be acted on im­me­di­ately as we of­ten group small main­te­nance items to­gether and do them all at once with a spe­cialised con­trac­tor once or twice a year.

Re­port It can be ac­cessed di­rectly from the City’s web­site or on kar­ratha.­port-it.

So, next time you see il­le­gal dump­ing, un­se­cured loads, aban­doned ve­hi­cles, un­sightly prop­erty, dan­ger­ous an­i­mals, dam­age to pub­lic prop­erty, pot­holes or other prob­lems with our roads — don’t pass it, pull out your phone and Re­port It.

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