THE Douglas region has been inundated with awards of excellence from the popular TripAdvisor website thanks to visitors highly rating local resorts, tours and restaurants.
The multinational website allows people to rate tours, services and accommodation and write reviews and is a popular reference point for people booking holidays.
TripAdvisor Certificate of Excellence awards are presented to honour businesses that consistently achieve outstanding traveller reviews and are constantly rated at four stars or more.
Beach Terraces Holiday Apartments receives positive feedback from guests because of the service but were “surprised” to receive their award and 4.5 star rating.
“It’s basically being nice to your guests and being personable with your guests and just hoping they enjoy their stay - they do spend a lot of money and we want them to get exactly what they think they should get,” Beach Terrace’s Treveen Page said.
Ms Page said TripAdvisor is fast becoming the largest selling tool for accommodation online and having an Award of Excellence will help boost sales.
“We often get people saying we booked with you because we saw your TripAdvisor reviews, it’s very important these days,” she said.
“People usually narrow down properties to half a dozen and pick the pluses out of them and the award puts us in the forefront, if they’re deciding over a couple of properties.”
Other resorts, tour operators and restaurants to receive the award of excellence were Reef Sprinter, who also scored five stars, Salsa Bar & Grill, Port Douglas on Macrossan Apartments, Freestyle Resort Port Douglas. Coral Sea Villas and Tropical Nites both scored 4.5 stars and were among the other local businesses to receive TripAdvisor certificate of excellence awards.