Good ad­vice

Port Douglas & Mossman Gazette - - BUSINESS -

THE Dou­glas re­gion has been in­un­dated with awards of ex­cel­lence from the pop­u­lar TripAd­vi­sor web­site thanks to vis­i­tors highly rat­ing lo­cal re­sorts, tours and restau­rants.

The multi­na­tional web­site al­lows peo­ple to rate tours, ser­vices and ac­com­mo­da­tion and write re­views and is a pop­u­lar ref­er­ence point for peo­ple book­ing hol­i­days.

TripAd­vi­sor Cer­tifi­cate of Ex­cel­lence awards are pre­sented to hon­our busi­nesses that con­sis­tently achieve out­stand­ing trav­eller re­views and are con­stantly rated at four stars or more.

Beach Ter­races Hol­i­day Apart­ments re­ceives pos­i­tive feed­back from guests be­cause of the ser­vice but were “sur­prised” to re­ceive their award and 4.5 star rat­ing.

“It’s ba­si­cally be­ing nice to your guests and be­ing per­son­able with your guests and just hop­ing they en­joy their stay - they do spend a lot of money and we want them to get ex­actly what they think they should get,” Beach Ter­race’s Treveen Page said.

Ms Page said TripAd­vi­sor is fast be­com­ing the largest sell­ing tool for ac­com­mo­da­tion on­line and hav­ing an Award of Ex­cel­lence will help boost sales.

“We of­ten get peo­ple say­ing we booked with you be­cause we saw your TripAd­vi­sor re­views, it’s very im­por­tant these days,” she said.

“Peo­ple usu­ally nar­row down prop­er­ties to half a dozen and pick the pluses out of them and the award puts us in the fore­front, if they’re de­cid­ing over a cou­ple of prop­er­ties.”

Other re­sorts, tour op­er­a­tors and restau­rants to re­ceive the award of ex­cel­lence were Reef Sprinter, who also scored five stars, Salsa Bar & Grill, Port Dou­glas on Macrossan Apart­ments, Freestyle Re­sort Port Dou­glas. Co­ral Sea Vil­las and Trop­i­cal Nites both scored 4.5 stars and were among the other lo­cal busi­nesses to re­ceive TripAd­vi­sor cer­tifi­cate of ex­cel­lence awards.

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