Sheraton’s still got it
THE Sheraton Mirage Port Douglas might be due for an upgrade, but the service is still the best in the state.
Nestled in the centre of the resort, the Lagoons Restaurant has been recognised as the Best Casual Dining - Accommodation Division for the second year in a row at the 2013 QHA Awards for excellence.
The awards were announced last Wednesday in Bowen Hills with an aim to recognise excellence in individual and group achievements and encourage the pursuit of higher standards of service, presentation and trade practices within the industry.
General manager Lachlan Walker said they were very excited to be recognised for two consecutive years as having the best service in their restaurant, which was named after its view of the lagoon pool.
‘‘It’s a great testament to the team and their hard work, to win the best casual dining in accommodation division, in respect to all the four to five star hotels in Queensland and their all-day restaurants,’’ he said.
‘‘I think it’s very important that the hotel still strives to be the best. Even though we might not have the best decor we still have great food and service.
‘‘Even with the older style product we have, this is a testament we are doing well and will do even better with a newly refurbished restaurant, which is very exciting for us.’’
Although the upgrade plans have not been finalised, Mr Walker said they are progressing well.
‘‘We are working with Fullshare and interior designers on the interior design and should have details fairly soon on that plan to start early next year during the quiet season,’’ he said.
‘‘We will be doing something timeless - it’s very important that it still remains a very iconic North Queensland property so people know they are staying in North Queensland.
‘‘There will be no closure, we will be operating as normal and the beauty of this resort is it’s so spread out, the accommodation wings are very separate so we have flexibility and when we are hit heavy in the school holidays in June/July, part of the hotel will be renovated.
‘‘The golf course is going to be spruced up and there is going to be some redesign, although like the hotel it’s in planning stages and could change.’’
David Alexander and Elena Fragasso