Trainees on the job
THE Mossman Gorge Training Centre has forged new partnerships with key employers in Port Douglas to give 13 indigenous students hands on hospitality training and experience.
Employers who have supported the program include Pullman Sea Temple Resort, Sheraton Mirage Port Douglas, Peppers Beach Club, Mantra Portsea, Peninsula Boutique Apartments and Silky Oaks Lodge.
New trainees are learning roles such as food and beverage, housekeeping and front office.
The students have begun a Certificate III in Hospitality traineeship and will spend four days a week getting real skills in the workplace. The will also do one day a week formal training at the centre, which is located within the Mossman Gorge tourism complex.
The students, from remote communities such as Yarrabah, Cherbourg and the Torres Strait, have previously not had full access to accredited training programs or the job opportunities the traineeship will provide.
The traineeship program, jointly funded by the Indigenous Land Corporation ( I LC) and the host employers, is an important step for tourism in the Port Douglas region, as it aims to establish a sustainable pool of trained Indigenous workers in the tourism and hospitality sectors.
‘‘The engagement of Indigenous staff in key tourism roles is a smart move for any employer,’’ Mossman Gorge Centre general manager Greg Erwin said.
‘‘Local businesses have long relied upon transient workers to fulfill front line roles and working with local Indigenous staff over the long term will reduce both turnover and recruitment costs.
‘‘ The Mossman Gorge Centre enjoys some of the highest retention rates of employees in the region which is a key benefit of taking the time to train and support local indigenous people into their roles."
The Mossman Gorge Training Centre aims to be a continual source of trained indigenous staff who, at the end of their program, will be job ready to meet the ongoing needs of the industry.
‘‘With Accor’s commitment to indigenous training and national reconciliation, our team are excited to be supporting trainees by providing quality, relevant workplace training,’’ Pullman Sea Temple Port Douglas human r e s o u r c e s manager Bernadette Reynolds said.
‘‘We are proud to support the Mossman Gorge Training Centre and look forward to creating long- term job opportunities within the local community.’’
Trainee Elma Whap, from Mabuiag Island in the Torres Strait, is proud about her participation in the traineeship.
‘‘I took this opportunity to travel around and explore what’s out there and to also make my family proud and bring something back for my people. Doing this traineeship is really different, I’ve experienced different things, met some very nice people and I also work in an area where I would not have dreamed I would be. It’s a hard job, but I take every day very steady and enjoy every minute of it.’’
Trainees undertake a nine-month program which includes staying in the hostel at the Mossman Gorge Training Centre and undertaking formal training with MEGT which is the appointed Registered Training Organisation for the Centre. All trainees are guaranteed a job upon completion of the traineeship at Voyages Ayers Rock Resort, which is also owned by the ILC.
Businesses wanting information on indigenous employment and training, including becoming host employers, contact Mossman Gorge Training Centre on 07 4099 7050.
TRAINING: Ralph Daniel at Silky Oaks