Right provider key to NBN take up: minister
THE most important issue facing Port Douglas consumers of the soon to be connected NBN is choosing the most appropriate service provider, according to Communications Minister, Senator Mitch Fifield who addressed a public meeting in Port Douglas.
The Minister said people need to make sure they are buying the right package for what they need and that most consumers go for the cheapest, slowest package and they blame the NBN for poor speed and download capacity.
According to the Minister, the NBN, rolling out in Port Douglas from July this year, will be a vast improvement on the current ADSL system which has contributed to so many business and personal users’ frustrations.
Explanations as to roles of the NBN and the retail service providers were provided and the Minister said people often get these roles confused, blaming the NBN for their poor internet experience once they have transitioned over to the new system.
The Minister said the NBN had enormous capability and there was no shortage of capacity however the service providers buy a certain amount of capacity from NBN to re-sell and problems arise where they oversell which leads to internet slow-downs.
The occasions when Port Douglas and surrounds have EFTPOS and internet access cut should also be alleviated with more data connections to the area.
A third line will be connected from Brisbane to Cairns with an additional line from Darwin to Cairns.
Mobile phone users will also welcome the news of Black Spot funding for another telecommunications tower to be erected just north of the Daintree River.
“The new tower, to be owned by Optus and shared by three networks, will be a boon for people using their mobiles between the river and Cow Bay,” Cr Michael Kerr said after the meeting.
Regarding the NBN rollout, Cr Kerr said that it was “fantastic news” that the NBN connection will start in Port Douglas on 17 July when 1000 properties will have access to the new technology.
“But we will have 18 months to transfer over to the NBN, so we need to investigate all the service providers – and not just go with the one with the big promises but don’t deliver,” he said.
“People need to read the contract and not sign if theycan’t get out of the contract if they are not satisfied with the service,” he said.
It is expected all Port Douglas properties will have NBN access by September this year.