Baristas of Ipswich
EACH month QT Magazine will meet those people who are on the frontline of keeping this city moving. Without our baristas, Ipswich would come to a standstill, let’s be honest. This month we met Donna Isaacs from North Ipswich, who you’ll find at Deann’s Co
HOW LONG HAVE YOU BEEN A BARISTA?
Less than a year. I previously worked in retail management for many years. I did my traineeship here at Deann’s. I’ve worked in optometry, real estate, many areas.
WHAT MAKES A GOOD COFFEE?
A good knowledge of your machine, and being aware of the delicacy of the coffee. Be aware of humidity, and the time of the day. You constantly have to test the coffee.
WHAT’S YOUR FAVOURITE COFFEE?
I love a macchiato. I like my coffee strong. I used to drink black coffee but these days a macchiato is great. Strong with a little bit of froth.
WHAT’S THE ODDEST REQUEST YOU’VE EVER HAD?
I’ve been asked for a lukewarm coffee from a customer, only at 40 degrees (normal is 60 degrees). Customers are particular about what they want and that’s a good thing in my book.
DOES IPSWICH HAVE A COFFEE ADDICTION?
Absolutely. We do lots of coffees early, and our busiest time is about 8am. Ipswich people love starting the day with a coffee.
WHAT DO YOU LOVE ABOUT YOUR JOB?
I often call my work Donna’s Bar. I love a good chat, and I enjoy seeing my regular customers.
WHY SHOULD PEOPLE BE EXTRA-NICE TO THEIR BARISTA?
It means the world to have someone say “that’s a good coffee”. I pride myself on what I do, and coffee can make or break a cafe, as it’s what people come here for. You have to be consistent with coffee; you can’t afford a good one then the next day a bad coffee, you have to retain a constant high quality.
Donna Isaacs from Deann's Coffee House.