ON THE MOVE

Af­ter more than 50 years, Shep­par­ton’s Bran­ditt Av­enue Post Of­fice will soon have a new home. From Mon­day, the post of­fice will be lo­cated at the Fair­leys IGA com­plex on Nu­murkah Rd. Full story,

Shepparton News - - FRONT PAGE - By Laura Briggs

Shep­par­ton’s Bran­ditt Av­enue Post Of­fice & Milk Bar will split with the aim of pro­vid­ing con­ve­nience for lo­cals.

The well-known milk bar will re­main while the post of­fice will shift to north Shep­par­ton’s Fair­leys IGA com­plex, open­ing its doors on Mon­day.

Own­ers Tom and Dianne Col­bert said the de­ci­sion to make the move had been a tough one but the pair be­lieved it was in the best in­ter­ests of their val­ued cus­tomers.

Ms Col­bert said fol­low­ing their 13 years as own­ers of the 51-year-old busi­ness, she was ex­pe­ri­enc­ing mixed emo­tions re­gard­ing the move.

‘‘It’s a huge step for us — it’s sad in a way but it’s good in a way, too.’’

She said the rea­son be­hind the post of­fice’s re­lo­ca­tion was to cater for the wider com­mu­nity.

‘‘The town’s shift­ing that way and there was an op­por­tu­nity to shift the post of­fice out there so we thought we would take that and pro­vide for the peo­ple that are out fur­ther as well.’’

Ms Col­bert said an ad­di­tional fac­tor that con­trib­uted to the move was the pro­gres­sion in busi­ness.

‘‘The post of­fice is grow­ing big­ger in the way that there are many more parcels and so the de­mand for the post of­fice is grow­ing,’’ she said.

‘‘From that point of view I think we now need to be a post of­fice on our own be­cause that side of the busi­ness has grown ex­ten­sively in re­cent years.’’

Ms Col­bert said the role of team mem­bers at the cur­rent lo­ca­tion was vast and re­quired them to carry out var­i­ous tasks within the post of­fice side of the busi­ness while op­er­at­ing the milk bar as well.

She said the move would al­low for des­ig­nated jobs be­tween staff mem­bers with­out hav­ing to jug­gle too many tasks at once, al­low­ing for a more

IT’S A HUGE STEP FOR US — IT’S SAD IN A WAY BUT IT’S GOOD IN A WAY, TOO . . . THE TOWN’S SHIFT­ING THAT WAY AND THERE WAS AN OP­POR­TU­NITY TO SHIFT THE POST OF­FICE OUT THERE. — DIANNE COL­BERT

con­cen­trated cus­tomer fo­cus.

‘‘Our work­load will be a lot more or­gan­ised and a lot more ef­fi­cient which means we will be able to bet­ter serve our cus­tomers in good time.’’

Ms Col­bert said de­spite the smaller premises, the new lay­out and op­er­a­tion pro­ce­dures were ideal and would also help time-poor cus­tomers to be in and out as quickly as pos­si­ble.

On top of the busi­ness’ ef­fi­ciency, Ms Col­bert said she felt as though cus­tomers would ben­e­fit sig­nif­i­cantly by the strate­gic lo­ca­tion.

‘‘I think our cus­tomers will ben­e­fit be­cause they can do their gro­ceries, do their post­ing, their bank­ing and do ev­ery­thing that they need to do in the one shop with­out hav­ing to go into town, try­ing to find car parks and so forth.

‘‘There’s plenty of car parks, it’s a short dis­tance to carry their parcels to the car — we just think it’ll be eas­ier for them.’’

Ms Col­bert said the pair was thrilled to en­ter this new chap­ter and con­tinue to bet­ter the busi­ness for the ben­e­fit of the Shep­par­ton com­mu­nity. ● The post of­fice will op­er­ate reg­u­lar busi­ness hours in the IGA com­plex on Nu­murkah Rd, Shep­par­ton, from Mon­day, Oc­to­ber 15, while the milk bar will con­tinue to run as nor­mal.

Pic­ture: ME­GAN FISHER

Bran­ditt Av­enue Post Of­fice & Milk­bar own­ers Dianne and Tom Col­bert pre­pare for the big move of their post of­fice next week.

Pic­ture: Me­gan Fisher

Change on way: Bran­ditt Av­enue Post Of­fice & Milk Bar own­ers Dianne and Tom Col­bert pre­pare for the big move of their post of­fice next week.

Look­ing back: The his­toric pho­to­graph of the build­ing in 1967.

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