Staff the se­cret to their suc­cess

Southern Gazette (South Perth) - - Business -

MAN­NING fam­ily-run busi­ness O’Brien’s Cloth­ing prides it­self on re­tain­ing staff, with some em­ploy­ees stay­ing on for decades.

It is staff loy­alty and cus­tomer sat­is­fac­tion that co-owner Kim O’Brien be­lieves has kept the small busi­ness alive for 60 years.

“O’Brien’s is very much a fam­ily busi­ness and we value our staff,” Mrs O’Brien said.

“We have a cou­ple of staff mem­bers who have been with us for more than 20 years, which I be­lieve is some­thing that the big­ger com­pa­nies are miss­ing; there seems to be no staff loy­alty th­ese days, which is a shame.”

Mrs O’Brien said this was the se­cret to their suc­cess along with strong fam­ily unity and main­tain­ing re­la­tion­ships with their sup­pli­ers.

There have been good times and bad times over the past 60 years, in­clud­ing lively par­ties and of a love of sport. One of the coown­ers of the busi­ness is for­mer West Coast Ea­gles and Colling­wood player Quin­ten Lynch

Ac­cord­ing to Mrs O’Brien, they have had their fair share of breakins, in­clud­ing one armed hold-up, which in­volved the shoot­ing of a for­mer staff mem­ber, but Kim said the good times kept the busi­ness alive.

“Be­ing is busi­ness for 60 years is quite a mile­stone, and I think we are all look­ing for­ward to a cel­e­bra­tory drink on Satur­day night,” she said.

Pic­ture: David Baylis

Co-own­ers Quin­ten, Daneka and Ad­di­son (5) Lynch, Kim O'Brien, Louis Lynch (2) and Michael O'Brien.

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