Staff the secret to their success
MANNING family-run business O’Brien’s Clothing prides itself on retaining staff, with some employees staying on for decades.
It is staff loyalty and customer satisfaction that co-owner Kim O’Brien believes has kept the small business alive for 60 years.
“O’Brien’s is very much a family business and we value our staff,” Mrs O’Brien said.
“We have a couple of staff members who have been with us for more than 20 years, which I believe is something that the bigger companies are missing; there seems to be no staff loyalty these days, which is a shame.”
Mrs O’Brien said this was the secret to their success along with strong family unity and maintaining relationships with their suppliers.
There have been good times and bad times over the past 60 years, including lively parties and of a love of sport. One of the coowners of the business is former West Coast Eagles and Collingwood player Quinten Lynch
According to Mrs O’Brien, they have had their fair share of breakins, including one armed hold-up, which involved the shooting of a former staff member, but Kim said the good times kept the business alive.
“Being is business for 60 years is quite a milestone, and I think we are all looking forward to a celebratory drink on Saturday night,” she said.
Co-owners Quinten, Daneka and Addison (5) Lynch, Kim O'Brien, Louis Lynch (2) and Michael O'Brien.