Lots of good in aged care

Southern Gazette (South Perth) - - News -

DIANNE Suther­land has been work­ing in the aged care sec­tor for 10 years and says el­der abuse is not that com­mon but it was the iso­lated in­ci­dents that get media at­ten­tion that give the sec­tor a bad name.

The Bap­tist­care man­ager of residential aged care oper­a­tions said all the res­i­dents and staff mem­bers had ed­u­ca­tion and train­ing to not only re­port cases but also iden­tify cases when some­one may not want to talk.

The Ad­vo­care web­site states that el­der abuse can be silent and un­seen and of­ten goes un­recog­nised and un­re­ported.

Ms Suther­land said staff had been trained to no­tice the symp­toms that in­di­cate there may be a prob­lem.

“Then we can send in some­one they re­ally trust to talk to them… some­one they might open up to,” she said.

She said the re­port­ing sys­tem was open and trans­par­ent and there were many fo­rums abuse could be re­ported to.

But in her ex­pe­ri­ence, abuse wasn't ac­tu­ally a com­mon thing.

“It’s so dis­heart­en­ing to staff and car­ers who put so much ef­fort into their jobs to hear of one-off in­ci­dents that give the whole sec­tor a bad name,” she said.

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Pic­ture: Matt Jelonek

Nicki Hart­nell, Paula Rogers and Lynne Clut­ter­buck at Bap­tist­care in Bel­mont.

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