What a buzz being a carer
MANNING AS chief executive of Southcare I recently had the opportunity of spending the day with Cathy, a CareSupport Worker at Southcare who has more than 25 years of experience in the aged care community.
Cathy was my mentor/buddy as I took on the role of being a carer for the day.
We started early at 7am. Our first client was a 90-year-old woman who receives personal care and meal preparation services from Southcare.
As a care support worker, I realised that I was in a very privileged relationship with this client who let us into her home, allowed us to support her and shared her life with us at the same time.
At the same time, I also saw how professional Cathy was in supporting the client while checking her service plan and remembering all the little details about her ‘special ways’ and various needs.
Cathy’s role was busy, varied, rewarding and energising and she was held in high regard by all the clients we saw that day.
Her ability to pace herself in line with the client’s needs and desires was inspiring to experience.
Along with our clients, care support workers are at the foundation of Southcare’s services.
We support our care workers with professional training, equipment and communication so that we can continue to provide excellent client services and support.
Being a carer for the day showed me that these values are paying off for Southcare, our clients and our employees like Cathy.
Nicky Howe, Southcare