Southern Gazette (South Perth) - - OPINION -

AF­TER hav­ing Mother's Day ad­ver­tise­ments be­ing played on ev­ery chan­nel night and day urg­ing folk to buy, buy, buy, why doesn't the retail trade have an ex­change gar­ment pol­icy where one can ex­change gifts that are not the cor­rect size?

Nightwear from Kmart my grand­chil­dren gave me is in this cat­e­gory but I can­not ex­change it un­less I take it to the store from which it was pur­chased with a re­ceipt. I don't know the for­mer and haven't got the lat­ter.

I tried to ex­change it at my near­est branch. Its ser­vice desk was un­manned so I went to the check­out, where the lass re­peated that noth­ing could be done un­less I had a re­ceipt.

I wanted to ex­change it, but in this time of in­stant di­a­logue it is not pos­si­ble be­cause stock num­bers will not add up.

I will keep my present as it was given to me with an enor­mous amount of love and kisses and I do not want to dash their en­thu­si­asm by ask­ing for re­ceipts that have been lost. Name and ad­dress sup­plied.

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