Dispute over payout
A COMO man says an Insurance Commission of WA (ICWA) decision not to pay out 100 per cent of his claims after a no-fault crash this year is not acceptable.
Fees for Allied Health providers and ICWA paid in accordance to the fees set.
“The Insurance Commission pays the reasonable cost of treatment in accordance with the WorkCover fees,” he said.
He said some providers charged beyond what ICWA would reimburse and prospective patients should seek pricing before starting treatment.
“Some Allied Health providers seek to charge in excess of the WorkCover fees, and claimants are advised to consult the treatment provider before commencing treatment to confirm they invoice WorkCover fees,” he said.
Mr Armstrong said he did not accept the explanation.
“They say to go and find a provider that will charge the amount (ICWA) pays out… but I had just had an accident, I was in pain, it was not a good time,” he said.
“The insurance says you are covered when you’re not. Are you supposed to be a lawyer before you have an accident? It’s nonsense.”
Como resident Graham Armstrong.