Take care on social media
with Acting Consumer Protection Commissioner David Hillyard CONSUMER Protection WA is a proud supporter of Fraud Week, which this year starts on May 15 and aims to help social media users learn how to spot a scam.
Social media profiles often display a lot of personal information, such as your photos, where you have been lately, a record of life events, who you’re connected to and more. All of these details give scammers the flexibility to shape their methods and communications to match your interests and use of social media.
It can be hard to tell the difference between genuine profiles or ads on social media and the fake profiles or bogus traders you may encounter. So, here are some tips:
Check the profile of new friend requests. Look out for: newly-created profiles with limited content; hidden friend lists or friend lists full of people of the opposite gender; profiles that read like a description you would find on a dating website; grammar and spelling errors; a profile you thought you were already friends with (is it a cloned account?) and a profile of someone you have never met and do not know.
Be cautious when sharing personal pictures or videos with someone, especially if you’ve never met them before in person.
People may be able to see more about you than you realise on social media. Be careful who you connect with and learn how to use privacy and security settings.
If you have been scammed online, take steps to secure your account and be sure to report the conduct to the platform.
Be sceptical if you’re asked to send money. Transferring funds to someone you only know online could mean the money’s going towards criminal activity.
Check reviews before buying online.
Check the website URL (for example, www.example.com.au) you are redirected to is the genuine website of the trader.
If the product doesn;t arrive, contact your bank or financial institution ASAP.
Visit the nationally-run (ACCC) Scamwatch website www.scamwatch.gov.au/fraudweek2017 or Consumer Protection's WA ScamNet www.scamnet.wa.gov.au.