Delivery dramas prompt council changes
THERE has been much debate about the new council newsletter, the Southern Downs Mail.
The Southern Downs Mail, an A4, glossy brochure, is supposed to inform all residents about the latest council projects.
However many Granite Belt residents did not receive the July/August and September editions.
At that time, the newsletter was distributed by a contractor.
The Southern Downs Regional Council then decided to deliver its newsletter by Australia Post.
There has been another change: A spokesperson for the Southern Downs Regional Council advised the Southern Downs Mail was now monthly instead of every two months.
“Recently, the Local Government Association of Queensland released the results of their 2017 Community Satisfaction Tracking Study,” the spokesperson said.
“The data showed that council publications increased as a trusted source of information by over 20% since 2015.
“To that end, council is committed to producing such trusted communications that reach the widest range of residents possible.
“A monthly publication means that the information therein is more current and relevant to residents.”
Even though the Local Government Association of Queensland claims the 2017 Community Satisfaction Tracking Study was a trusted survey, only 700 people were questioned across all of Queensland, which makes it a questionable source on which to rely.