Telstra customers stung by outage
A NATIONWIDE Telstra outage inconvenienced everyone from travellers and shoppers to Tesla drivers and small businesses yesterday, as the company’s technical dramas stretched into a second day.
The troubled telco blamed an issue with a third party for the outage.
It prevented some EFTPOS and ATM transactions, and saw taxi drivers refuse travel to anyone unable to pay with cash, businesses turn away customers, and hotels allow travellers to check in without a deposit.
The outage also resulted in many ATMs being drained of cash, and drivers of internetconnected cars being unable to access services, including maps and music.
A Telstra spokesman said the outage affected its 3G machine-to-machine data services from mid-morning Friday, and services were restored after noon on Saturday.
“Our team worked through the night on the fix and we are seeing the machine-to-machine traffic returning to normal,” he said. “We sincerely apologise to customers.”