Tel­stra cus­tomers stung by out­age

Sunday Herald Sun - - News - JEN­NIFER DUD­LEY-NI­CHOL­SON

A NA­TION­WIDE Tel­stra out­age in­con­ve­nienced ev­ery­one from trav­ellers and shop­pers to Tesla drivers and small busi­nesses yes­ter­day, as the com­pany’s tech­ni­cal dra­mas stretched into a sec­ond day.

The trou­bled telco blamed an is­sue with a third party for the out­age.

It pre­vented some EFTPOS and ATM trans­ac­tions, and saw taxi drivers refuse travel to any­one un­able to pay with cash, busi­nesses turn away cus­tomers, and ho­tels al­low trav­ellers to check in with­out a de­posit.

The out­age also re­sulted in many ATMs be­ing drained of cash, and drivers of in­ter­net­con­nected cars be­ing un­able to ac­cess ser­vices, in­clud­ing maps and mu­sic.

A Tel­stra spokesman said the out­age af­fected its 3G ma­chine-to-ma­chine data ser­vices from mid-morn­ing Fri­day, and ser­vices were re­stored af­ter noon on Satur­day.

“Our team worked through the night on the fix and we are see­ing the ma­chine-to-ma­chine traf­fic re­turn­ing to nor­mal,” he said. “We sin­cerely apol­o­gise to cus­tomers.”

Newspapers in English

Newspapers from Australia

© PressReader. All rights reserved.