Keeping staff happy
EMPLOYEE turnover is preventable if employers apply a ‘‘little common sense’’, a community employment adviser reveals. Community Business Bureau Salary Packaging general manager Daniel Perkins says the costs of repeatedly hiring and rehiring can be staggering for businesses which experience high employee turnover.
There are key ways to keep good employees from becoming disenchanted, he says.
‘‘With a little common sense and application of the following guidelines, reducing employee turnover should be well within your grasp,’’ he says. His guidelines are: Respect for staff – show appreciation: ‘‘Employees rarely hear from their employers when they are doing their job right,’’ Mr Perkins says.
‘‘Be specific, encourage employees bytelling them how much of a good job they are doing.
‘‘If you do that, they will be more likely to accept words of advice on how to improve their work later on.’’
Resource and equip staff: ‘‘Invest in staff development and training,’’ he says. ‘‘A development plan for each employee should consider what each staff person wants to achieve personally.’’
Diversify: ‘‘Having employees who know more than just their own job benefits you and them,’’ he says.
‘‘If you lose an employee, you have others who can step in and take their place.
‘‘If a position gets phased out, the employee can move to a new area with the skills they have acquired.
Recognise and celebrate performance and team success: ‘‘Give awards and rewards for achievement,’’ he says.
‘‘However, stay away from incentive programs that pit employees against one another, as the resulting competition can yield tension and bad faith.’’