HOW well people work together strongly influences the quality and quantity of their work, Leadership Management Australasia says.
Executive chairman Grant Sexton says workers can influence their own and other’s performance and productivity by fine-tuning their relationships by asking themselves:
I really trying to develop good relationships with workmates at all levels?
‘‘It’s just as important to have a good relationship with your workmates as it is to have a good relationship with your boss,’’ Mr Sexton says. ‘‘If you are a team leader, lead by example. Make the effort to develop good relationships with your team members.’’
I make as great a contribution as I could?
‘‘This is a complex question as every team member has a role,’’ he says. ‘‘There are times when you can say that fulfilling your role and responsibility is enough. However, there are other times when you can go the extra mile.’’
He suggests helping out a teammate, using more discretionary effort or providing ideas to improve the team’s activities.
I listen to what others say. ‘‘We are all different. It is important that we listen for the message behind the words that others use,’’ Mr Sexton says. ‘‘Use empathy to put yourself in another person’s shoes.
‘‘(It) helps you gain a greater understanding of others’ points of view. It also shows that you care.’’
I make new people feel welcome and part of the team?
‘‘Make a conscious effort to remember new people’s names and greet them warmly,’’ he says.
‘‘Make an effort to find out a little about them, their goals and interests.’’