Work­mates mat­ter

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HOW well peo­ple work to­gether strongly in­flu­ences the qual­ity and quan­tity of their work, Lead­er­ship Man­age­ment Aus­trala­sia says.

Ex­ec­u­tive chair­man Grant Sex­ton says work­ers can in­flu­ence their own and other’s per­for­mance and pro­duc­tiv­ity by fine-tun­ing their re­la­tion­ships by ask­ing them­selves:

I re­ally try­ing to de­velop good re­la­tion­ships with work­mates at all lev­els?

‘‘It’s just as im­por­tant to have a good re­la­tion­ship with your work­mates as it is to have a good re­la­tion­ship with your boss,’’ Mr Sex­ton says. ‘‘If you are a team leader, lead by ex­am­ple. Make the ef­fort to de­velop good re­la­tion­ships with your team mem­bers.’’

I make as great a con­tri­bu­tion as I could?

‘‘This is a com­plex ques­tion as ev­ery team mem­ber has a role,’’ he says. ‘‘There are times when you can say that ful­fill­ing your role and re­spon­si­bil­ity is enough. How­ever, there are other times when you can go the ex­tra mile.’’

He sug­gests help­ing out a team­mate, us­ing more dis­cre­tionary ef­fort or pro­vid­ing ideas to im­prove the team’s ac­tiv­i­ties.

I lis­ten to what oth­ers say. ‘‘We are all dif­fer­ent. It is im­por­tant that we lis­ten for the mes­sage be­hind the words that oth­ers use,’’ Mr Sex­ton says. ‘‘Use em­pa­thy to put your­self in an­other per­son’s shoes.

‘‘(It) helps you gain a greater un­der­stand­ing of oth­ers’ points of view. It also shows that you care.’’

I make new peo­ple feel wel­come and part of the team?

‘‘Make a con­scious ef­fort to re­mem­ber new peo­ple’s names and greet them warmly,’’ he says.

‘‘Make an ef­fort to find out a lit­tle about them, their goals and in­ter­ests.’’

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