Wait staff serve food and drinks in hotels, restaurants, clubs, cafes and other dining establishments. Workers can be employed as a waiter, maitre d’, hostess or steward. They can be involved in setting and arranging tables, greeting customers and offering them the menu, taking orders and serving food and drinks. Depending on the venue, they may make recommendations on drinks that will complement food. Those who have a strong working knowledge of wine are especially valuable, as are those with good interpersonal and customer service skills. Wait staff may also collect money from tables and operate cash registers.
Certificate II in Hospitality (Specialising in Food and Beverage) – TAFE SA
Certificate II in Hospitality – TAFE Queensland
Certificate in Hospitality (Compliance, Coffee, Bar and Waiter) – Hospitality Training Australia (North Melbourne)
Advanced Wine Appreciation – TAFE NSW
$21,290 to $42,701