WAIT STAFF

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Key roles

Wait staff serve food and drinks in ho­tels, restau­rants, clubs, cafes and other din­ing es­tab­lish­ments. Work­ers can be em­ployed as a waiter, maitre d’, host­ess or stew­ard. They can be in­volved in set­ting and ar­rang­ing ta­bles, greet­ing cus­tomers and of­fer­ing them the menu, tak­ing or­ders and serv­ing food and drinks. De­pend­ing on the venue, they may make rec­om­men­da­tions on drinks that will com­ple­ment food. Those who have a strong work­ing knowl­edge of wine are es­pe­cially valu­able, as are those with good in­ter­per­sonal and cus­tomer ser­vice skills. Wait staff may also col­lect money from ta­bles and op­er­ate cash reg­is­ters.

Cour­ses

Cer­tifi­cate II in Hos­pi­tal­ity (Spe­cial­is­ing in Food and Bev­er­age) – TAFE SA

Cer­tifi­cate II in Hos­pi­tal­ity – TAFE Queens­land

Cer­tifi­cate in Hos­pi­tal­ity (Com­pli­ance, Cof­fee, Bar and Waiter) – Hos­pi­tal­ity Train­ing Aus­tralia (North Melbourne)

Ad­vanced Wine Ap­pre­ci­a­tion – TAFE NSW

Salary

$21,290 to $42,701

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