DRAW­ING ON ‘DUTY OF CARE’

The Australian Mining Review - - TECHNICAL WRITING -

WHEN con­sid­er­ing the in­her­ent dangers as­so­ci­ated with the min­ing, petro­chem­i­cal and pro­cess­ing in­dus­tries, busi­nesses could ben­e­fit from en­list­ing the help of ex­pe­ri­enced tech­ni­cal il­lus­tra­tors and writ­ers to pro­duce sim­ple ex­plana­tory graph­ics and hard copy and elec­tronic op­er­at­ing, safety, train­ing and main­te­nance doc­u­men­ta­tion. Pro­duc­ing all man­ner of tech­ni­cal doc­u­men­ta­tion and safety ma­te­rial since 1972, Tech­ni­cal Il­lus­tra­tors Group has se­cured doc­u­men­ta­tion in­dus­try lead­er­ship in Aus­tralia.

OP­ER­A­TIONAL KNOW-HOW

With clients through­out Aus­trala­sia and glob­ally, in­clud­ing New Zealand, Pa­pua New Guinea, Canada, the USA, Saudi Ara­bia and Asia, Tech­ni­cal Il­lus­tra­tors Group has been at the fore­front in the de­sign and im­ple­men­ta­tion of tech­ni­cal doc­u­men­ta­tion long be­fore ‘Duty of Care’ be­came a 90s buzz­word and a leg­isla­tive re­quire­ment.

Tech­ni­cal Il­lus­tra­tors pro­duce sim­pli­fied doc­u­men­ta­tion to graph­i­cally ex­plain how the equip­ment works and most im­por­tantly, how it should be ef­fec­tively main­tained and safely op­er­ated.

The team go to great lengths to de­vise and prod­uct a wide range of man­u­als, safety, emer­gency and haz­ardous in­for­ma­tion in­struc­tions that can be eas­ily un­der­stood and ab­sorbed at all lev­els of in­dus­try.

With a mil­i­tary avi­a­tion fam­ily his­tory and ter­tiary Me­chan­i­cal En­gi­neer­ing qual­i­fi­ca­tions, Tech­ni­cal Il­lus­tra­tors managing director Bar­rie Dou­glas knows the im­por­tance of do­ing it right the first time.

“We have a de­lib­er­ate pol­icy of be­ing proac­tive, con­tin­u­ally suggest­ing to our clients ways to up­grade their safety stan­dards, im­prove train­ing and pro­duc­tion meth­ods to en­hance over­all safety and pro­duc­tiv­ity,” Mr Dou­glas said.

CRE­AT­ING A SKILLED WORK­FORCE

An­other com­po­nent of this di­verse group is the train­ing ser­vices pro­vided to clients’ staff. In­ter­ac­tive multi-me­dia com­puter train­ing pro­grams are de­signed to guide op­er­a­tors on a ‘ one-to-one’ ba­sis through struc­tured train­ing that is re­quired as part of their job de­scrip­tion. Th­ese user-friendly, self-paced, e-learn­ing pack­ages progress the trainee through a se­ries of mod­ules fol­lowed by com­pe­tency-based test­ing for eval­u­at­ing com­pe­tency and un­der­stand­ing.

Util­is­ing this tech­nol­ogy, clients can read­ily as­cer­tain how staff mem­bers are pro­gress­ing through the course and iden­tify ar­eas that may need fur­ther at­ten­tion.

Some of the cour­ses that Tech­ni­cal Il­lus­tra­tors have pro­duced in­clude mod­ules on com­plex plant op­er­a­tion, car­dio-pul­monary re­sus­ci­ta­tion and gen­eral first aid, dan­ger tag­ging in isolation work pro­ce­dures, safe han­dling of chem­i­cals, ex­plo­sives and fire pre­ven­tion.

A ‘WIN FOR ALL’

Tech­ni­cal Il­lus­tra­tors Group, pro­vides a ‘ win-win’ sit­u­a­tion for com­pa­nies, work­ers and the com­mu­nity.

Clients know that by util­is­ing the ex­per­tise pro­vided by Tech­ni­cal Il­lus­tra­tors Group they will be meet­ing, and pos­si­bly ex­ceed­ing the leg­isla­tive re­quire­ments in re­la­tion to ‘Duty of Care’ for their per­son­nel. Ad­di­tion­ally, per­son­nel at all lev­els can ex­pect a thor­ough and ex­ten­sive un­der­stand­ing of the haz­ards posed in their work­place as a re­sult of the train­ing pro­vided.

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