Good Guys win

The Chronicle - - NEWS BETTER BUSINESS -

PROV­ING that they are the good guys, The Good Guys Toowoomba was awarded a pres­ti­gious Roy Mor­gan Cus­tomer Sat­is­fac­tion Award for 2016. It’s the the fifth time in the past six years the city store nabbed the award in the fur­ni­ture/elec­tri­cal store cat­e­gory.

The Good Guys won the award based on cus­tomer sat­is­fac­tion rat­ings col­lected from Roy Mor­gan’s Sin­gle Source sur­vey of about 50,000 Aus­tralian con­sumers an­nu­ally. The re­sults were an­a­lysed over the course of 12 months to iden­tify Aus­tralian busi­nesses that con­sis­tently sat­is­fied a higher pro­por­tion of their cus­tomers than their ri­vals.

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