New place for ur­gent care

The Cobram Courier - - NEWS -

Co­bram District Health and other lo­cal health ser­vices have launched the in­no­va­tive ur­gent care project Choose Well, Feel Bet­ter to en­hance ac­cess to lo­cal health care and help peo­ple choose the most suit­able op­tion.

The project is the re­sult of a part­ner­ship be­tween Co­bram District Health, Nu­murkah District Health Ser­vice, Goul­burn Val­ley Health, Nathalia District Hos­pi­tal, Kyabram District Health Ser­vice, Mur­ray Primary Health Net­work and Am­bu­lance Vic­to­ria, and is funded by Bet­ter Care Vic­to­ria.

The project aims to raise aware­ness of re­gional ur­gent care cen­tres as an al­ter­na­tive to emer­gency de­part­ments.

An ur­gent care cen­tre is a 24-hour health­care ser­vice staffed by ex­pe­ri­enced nurses and on-call doc­tors/ GPs.

At a UCC, pa­tients can re­ceive treat­ment for a range of con­di­tions, in­clud­ing frac­tures, ab­dom­i­nal pains, vom­it­ing or di­ar­rhoea.

If a per­son has any of these con­di­tions and a GP is not avail­able, the near­est UCC can help.

There are ur­gent care cen­tres in the Co­bram, Kyabram, Nu­murkah and Nathalia hos­pi­tals.

‘‘Our health ser­vices are work­ing to­gether to im­prove ac­cess to lo­cal health care through a range of op­tions and to ad­dress the high num­ber of peo­ple from out­ly­ing ru­ral towns trav­el­ling to the re­gional emer­gency depart­ment for low com­plex­ity ur­gent care,’’ Co­bram District Health chief ex­ec­u­tive Jacque Phillips said.

‘‘The project aims to re­lieve peo­ple from un­cer­tainty, un­nec­es­sary travel and wait­ing times, while re­duc­ing the pres­sure on re­gional emer­gency de­part­ments and am­bu­lance ser­vices.’’

A range of op­tions are avail­able to help peo­ple ad­dress their health­care needs, in­clud­ing phar­ma­cies, doc­tors and GPs, ur­gent care cen­tres or emer­gency de­part­ments.

Peo­ple are urged to call 000 in emer­gen­cies.

If peo­ple are not sure which op­tion to choose, they can call Nurse on Call on 1300 606 024 for free 24-hour ad­vice.

As part of the project, a Choose Well, Feel Bet­ter Face­book page has been es­tab­lished, pro­vid­ing health care tips and free tools for peo­ple to assess their con­di­tions and learn about their health care op­tions.

The page also in­cludes cre­ative char­ac­ters Dr Choosewell and Nurse Feel­bet­ter to en­gage and ed­u­cate the com­mu­nity with in­for­ma­tive and fun ac­tiv­i­ties.

The project in­vites mem­bers of the com­mu­nity to get in­volved.

❝Our health ser­vices are work­ing to­gether to im­prove ac­cess to lo­cal health care through a range of op­tions and to ad­dress the high num­ber of peo­ple from out­ly­ing ru­ral towns trav­el­ling to the re­gional emer­gency depart­ment for low com­plex­ity ur­gent care.❞

Choose well: Co­bram District Health is part of a new ur­gent care cam­paign.

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