New place for urgent care
Cobram District Health and other local health services have launched the innovative urgent care project Choose Well, Feel Better to enhance access to local health care and help people choose the most suitable option.
The project is the result of a partnership between Cobram District Health, Numurkah District Health Service, Goulburn Valley Health, Nathalia District Hospital, Kyabram District Health Service, Murray Primary Health Network and Ambulance Victoria, and is funded by Better Care Victoria.
The project aims to raise awareness of regional urgent care centres as an alternative to emergency departments.
An urgent care centre is a 24-hour healthcare service staffed by experienced nurses and on-call doctors/ GPs.
At a UCC, patients can receive treatment for a range of conditions, including fractures, abdominal pains, vomiting or diarrhoea.
If a person has any of these conditions and a GP is not available, the nearest UCC can help.
There are urgent care centres in the Cobram, Kyabram, Numurkah and Nathalia hospitals.
‘‘Our health services are working together to improve access to local health care through a range of options and to address the high number of people from outlying rural towns travelling to the regional emergency department for low complexity urgent care,’’ Cobram District Health chief executive Jacque Phillips said.
‘‘The project aims to relieve people from uncertainty, unnecessary travel and waiting times, while reducing the pressure on regional emergency departments and ambulance services.’’
A range of options are available to help people address their healthcare needs, including pharmacies, doctors and GPs, urgent care centres or emergency departments.
People are urged to call 000 in emergencies.
If people are not sure which option to choose, they can call Nurse on Call on 1300 606 024 for free 24-hour advice.
As part of the project, a Choose Well, Feel Better Facebook page has been established, providing health care tips and free tools for people to assess their conditions and learn about their health care options.
The page also includes creative characters Dr Choosewell and Nurse Feelbetter to engage and educate the community with informative and fun activities.
The project invites members of the community to get involved.
❝Our health services are working together to improve access to local health care through a range of options and to address the high number of people from outlying rural towns travelling to the regional emergency department for low complexity urgent care.❞
Choose well: Cobram District Health is part of a new urgent care campaign.