Reliable choice for repairs
Advanced Automotive Services assures quality
OLD-FASHIONED service with the latest techniques and technology. That’s what you’ll find at Advanced Automotive Services.
Now into its fourth year of operation, Karl Phillips has built a reputation for looking after his customers.
He says it’s only natural he treats his customers so well as he’s appreciative of the loyalty they’ve given him.
“You look after people in Coffs Harbour and you usually get pretty loyal customers,” Karl said.
With more than three decades of mechanical experience behind him, Karl offers a quality of workmanship and service you can rely on at Advanced Automotive on the corner of Beryl St and the Pacific Highway.
“Being a smaller shop, there’s a lot more personal attention,” he said.
“I really enjoy my work and enjoy getting to know my customers.
“The support I’ve had from all my customers and the local community has been fantastic.
“It’s thanks to them that Advanced Automotive is here.”
It’s that personal touch Karl believes gives Advanced Automotive Services an advantage.
He says communication with customers is paramount.
“It’s making sure people know what you’re doing to their car and letting them know how much it’s going to cost before you start working on it.”
But Karl is more than an oldfashioned ‘grease monkey’ as he possesses a strong electrical diagnostic ability to cover all modern vehicle systems.
Located in the Beaurepaires building, you will get quality servicing, rego checks, a wide range of diagnostic skills on both new and later model vehicles, and all manner of mechanical repairs at Advanced Automotive Services.
It’s those skills the proprietor is fast passing on to second year apprentice Billy Mapleson, who he says has become an important member of the workshop.
“Billy has already built a solid knowledge base and is getting better with each new experience,” he said.
“Billy has progressed a lot further than a lot of other apprentices at this stage.”
Karl said the future was now about maintaining the high standards his customers had become accustomed to.
“We’ll continue doing what we’re doing and improve where we have to.”
PERSONAL SERVICE: When Karl Phillips and talented apprentice Billy Mapleson work on your vehicle at Advanced Automotive Services, you get to talk to them directly about the work being done.