Name: Leanne Coddington Position: Chief executive, Tourism Queensland Skill tips: At the heart of anyone working in the service industry is the desire to work with people.
That’s fundamental for anyone in this industry. On top of that, there’s the technical skills, whether you are running a tour or a restaurant. So, from a marketing perspective, those social media skills are vital.
Then when you are looking at Glen, he’s looking at tourism from an events perspective. All of our work is focused on the destination.
The tourist of today is looking for more depth in that experience. People in this industry are constantly having to evolve.
I just love the industry and my career has grown since I did my hospitality and management degree. I went from hotel trainee, to food and beverage manager, heading up research and strategy, then HR and now in a CEO role.
I’ve been able to change my career as I moved through the industry and I’ve been given the opportunity to do many different things.
Fortunately, it’s not an industry that pigeonholes you.