UNDERSTANDING THE PROBLEM
MELISSA Armstrong, general manager of leadership training and consulting company GoldMind, recommends bosses who think they might be bullying their staff without realising it, attempt to better understand their teams.
The first step is to communicate, be open to feedback from workers and be more approachable.
“Don’t be defensive,” she says. “Invest in understanding what makes the people you lead tick – their thinking process and personality – then you need to change your style accordingly.”