The Courier-Mail - Career One - - News & Advice - ME­LANIE BURGESS

THE bank­ing sec­tor may suf­fer from a per­cep­tion prob­lem from­time to time but looks can be de­ceiv­ing.

In Roy Mor­gan’s 2017 Im­age of Pro­fes­sions Sur­vey 33 per cent of Aus­tralian re­spon­dents rated bank man­agers as “high” or “very high” for ethics and hon­esty.

While they rated lower than nurses (94 per cent) and doc­tors (89 per cent) which topped the list, they rated higher than fed­eral and state politi­cians (both 16 per cent) and talk­back ra­dio an­nounc­ers (14 per cent).

How­ever it may not be what work­ers ex­pect, as many cur­rent bank em­ploy­ees en­joy be­ing able to help oth­ers.

Paul Collins, NAB gen­eral man­ager of re­tail for Queens­land, says be­fore he started his ca­reer in bank­ing he didn’t re­alise what the sec­tor was re­ally like.

“I naively thought it would be all about num­bers and bal­anc­ing books but it’s all about peo­ple,” he says. “One of my roles as a small busi­ness bank­ing man­ager in­volves hav­ing peo­ple come in with goals.

“It sur­prised me how much of a role we could play in help­ing them be the best they can be.”

Collins says bank­ing is an hon­ourable job.

“As a bank man­ager, what I do each day is about more than money,” he says. “I help cus­tomers by back­ing bold de­ci­sions that have the po­ten­tial to make a real dif­fer­ence to peo­ple’s lives.

“That is my pur­pose and why I chose to be a banker.”

De­spite re­cent job cuts in the sec­tor, Gov­ern­ment data fore­casts about 1200 more bank jobs will be cre­ated in the five years to May, 2022 and another 5700 new jobs are ex­pected for fi­nan­cial bro­kers as well as another 3400 for finance man­agers.

Collins says there is lots of op­por­tu­nity for ca­reer pro­gres­sion in the bank­ing sec­tor.

He per­son­ally feels as if he’s had five dif­fer­ent ca­reers with­out leav­ing his em­ployer – work­ing in dif­fer­ent parts of the busi­ness from re­tail to agri­cul­ture to busi­ness.

“I’ve never had the op­por­tu­nity to work overseas with NAB but many of my col­leagues have,” he says.

“I felt the de­sire to learn more for­mally so NAB sup­ported me with my MBA (Mas­ter of Busi­ness Ad­min­is­tra­tion) through USQ (Univer­sity of South­ern Queens­land).

“You can be very spe­cific about how to de­velop. You can be what you want to be – I ab­so­lutely be­lieve in that.”


MANY OP­POR­TU­NI­TIES: Na­tional Aus­tralia Bank’s Paul Collins.

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