THE TOP 5 SKILLS TAKE­AWAY STAFF CAN GAIN

The Courier-Mail - Career One - - News & Advice -

1 COM­MU­NI­CA­TION

Cus­tomer-fac­ing roles are great for de­vel­op­ing com­mu­ni­ca­tion and in­ter­per­sonal skills. Work­ers can re­fine the art of po­lite con­ver­sa­tion and han­dle com­plaints pro­fes­sion­ally.

2 TEAM­WORK

Not many take­away food out­lets are run by a sin­gle per­son so there is the need for col­lab­o­ra­tion between front-of­house and back-of-house staff. There is also some­times a need for work­ers to help cover the work­load of a team mem­ber.

3 PRE­SEN­TA­TION

Most jobs require work­ers to take pride in their per­sonal pre­sen­ta­tion, but this is par­tic­u­larly true when work­ing with food.

4 TIME MAN­AGE­MENT

Take­away out­lets are fast­paced en­vi­ron­ments so it is up to work­ers to move quickly. Man­agers do not want to spend their shift nag­ging staff so work­ers must be trusted to man­age their own work­loads.

5 PEO­PLE MAN­AGE­MENT

Work­ers might be­gin at crewmem­ber level, in a ca­sual role, but those who show ded­i­ca­tion and emo­tional in­tel­li­gence can be pro­moted. Many food out­lets have train­ing pro­grams to de­velop tal­ent.

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