YOUR QUESTIONS ANSWERED
HOW LONG IS DEEMED SUITABLE BEFORE CONTACTING A JOB PROVIDER FOR A PROGRESS REPORT AFTER SUBMITTING A JOB APPLICATION?
DARREN BUCHANAN MANAGING DIRECTOR, HAYS QUEENSLAND
It is perfectly acceptable to follow up with a quick phone call to the hiring manager, HR department or recruiter after a few days to confirm your application was received and ask for a progress update. Remain professional and polite in your tone, communicate your interest in the role and ask when you might expect to hear back about an interview. If you are dealing with a recruiter, they should also have agreed regularity of contact with you. If you are informed the organisation will not be progressing with your application, ask if there is feedback on how you could improve your CV or skills.
SINEAD HOURIGAN BRISBANE DIRECTOR, ROBERT WALTERS
It can depend greatly on the type of role it is and the urgency of the requirement. Job advertisements are posted for a period of about two weeks and it is often the case that a hiring manager will not start looking at the responses until after that two-week period is over. On the flip side, if the position advertised is contract or shortterm, it is often the case there is a level of urgency so these processes will often move quicker. There is no harm in reaching out to the advertiser after about seven days to confirm receipt of application and to identify if there is any progress with your application.
JULIE FORD SENIOR EXECUTIVE CONSULTANT, McARTHUR
This depends on the kind of application process. Some private sector vacancies won’t have a closing date so if you have not heard anything or received any email updates from the company or recruiter, then I would follow up a few weeks after you have sent your application. In a case where you have responded to a job advertisement with a closing date, if you have not been contacted I would wait until a week or so after that closing date before making an inquiry. My advice when you do call is to make sure you have prepared before calling, including having specific questions in mind.
DR NERIDA HILLBERG DIRECTOR OF PSYCHOLOGY, FERRIS MANAGEMENT CONSULTANTS
At Ferris, all applications are acknowledged the day they are received. If you apply for a role and it is not acknowledged by the recruiter/ employer, a follow-up email or call within a few days is perfectly acceptable. You don’t want to miss out on a role because of an IT glitch. You need to give the recruiter/employer sufficient time to receive and thoroughly review/assess all applications. I wouldn’t seek a progress update within a fortnight of the role being advertised. You need to avoid appearing overeager or job-desperate.