YOUR QUES­TIONS AN­SWERED

HOW LONG IS DEEMED SUIT­ABLE BE­FORE CON­TACT­ING A JOB PROVIDER FOR A PROGRESS RE­PORT AF­TER SUB­MIT­TING A JOB AP­PLI­CA­TION?

The Courier-Mail - Career One - - News & Advice - email ques­tions to ca­reer­s_qs@news.com.au

DAR­REN BUCHANAN MAN­AG­ING DI­REC­TOR, HAYS QUEENS­LAND

It is per­fectly ac­cept­able to fol­low up with a quick phone call to the hir­ing man­ager, HR depart­ment or re­cruiter af­ter a few days to con­firm your ap­pli­ca­tion was re­ceived and ask for a progress update. Re­main pro­fes­sional and po­lite in your tone, com­mu­ni­cate your in­ter­est in the role and ask when you might ex­pect to hear back about an in­ter­view. If you are deal­ing with a re­cruiter, they should also have agreed reg­u­lar­ity of con­tact with you. If you are in­formed the or­gan­i­sa­tion will not be pro­gress­ing with your ap­pli­ca­tion, ask if there is feed­back on how you could im­prove your CV or skills.

SINEAD HOURIGAN BRIS­BANE DI­REC­TOR, ROBERT WALTERS

It can de­pend greatly on the type of role it is and the ur­gency of the re­quire­ment. Job ad­ver­tise­ments are posted for a pe­riod of about two weeks and it is of­ten the case that a hir­ing man­ager will not start look­ing at the re­sponses un­til af­ter that two-week pe­riod is over. On the flip side, if the po­si­tion ad­ver­tised is con­tract or short­term, it is of­ten the case there is a level of ur­gency so these pro­cesses will of­ten move quicker. There is no harm in reach­ing out to the ad­ver­tiser af­ter about seven days to con­firm re­ceipt of ap­pli­ca­tion and to iden­tify if there is any progress with your ap­pli­ca­tion.

JULIE FORD SE­NIOR EX­EC­U­TIVE CON­SUL­TANT, McARTHUR

This de­pends on the kind of ap­pli­ca­tion process. Some pri­vate sec­tor va­can­cies won’t have a clos­ing date so if you have not heard any­thing or re­ceived any email up­dates from the com­pany or re­cruiter, then I would fol­low up a few weeks af­ter you have sent your ap­pli­ca­tion. In a case where you have re­sponded to a job ad­ver­tise­ment with a clos­ing date, if you have not been con­tacted I would wait un­til a week or so af­ter that clos­ing date be­fore mak­ing an in­quiry. My ad­vice when you do call is to make sure you have pre­pared be­fore call­ing, in­clud­ing hav­ing spe­cific ques­tions in mind.

DR NERIDA HILLBERG DI­REC­TOR OF PSY­CHOL­OGY, FERRIS MAN­AGE­MENT CON­SUL­TANTS

At Ferris, all ap­pli­ca­tions are ac­knowl­edged the day they are re­ceived. If you ap­ply for a role and it is not ac­knowl­edged by the re­cruiter/ em­ployer, a fol­low-up email or call within a few days is per­fectly ac­cept­able. You don’t want to miss out on a role be­cause of an IT glitch. You need to give the re­cruiter/em­ployer suf­fi­cient time to re­ceive and thor­oughly re­view/as­sess all ap­pli­ca­tions. I wouldn’t seek a progress update within a fort­night of the role be­ing ad­ver­tised. You need to avoid ap­pear­ing overea­ger or job-des­per­ate.

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