WORLD IS YOUR OYS­TER

This sec­tor is dish­ing up new jobs, Melanie Burgess writes

The Courier-Mail - Career One - - CAREERS | NEWS & ADVICE -

ONE in 10 new jobs is fore­cast to be in the hospi­tal­ity sec­tor, cre­at­ing thou­sands of new op­por­tu­ni­ties for job­seek­ers with a flair for good cus­tomer ser­vice.

The na­tional cafe, restau­rant and cater­ing ser­vices sec­tor’s turnover last fi­nan­cial year was $26.5 bil­lion, a 4.1 per cent in­crease year-on-year, Aus­tralian Bu­reau of Sta­tis­tics fig­ures show. About $4.6 bil­lion was based in Queens­land.

Fed­eral Gov­ern­ment pro­jec­tions for the next five years re­veal a need for an ex­tra 40,100 hospi­tal­ity work­ers – in­clud­ing waiters, bar at­ten­dants and baris­tas – as well as 16,800 chefs, 16,100 kitchen­hands, 9700 cafe and restau­rant man­agers, 6200 cooks and 4800 fast-food cooks.

Com­bined, they make up about 93,700 jobs, or about one in ev­ery 10 new Aus­tralian jobs fore­cast to be cre­ated be­tween 2018 and 2023.

Restau­rant and Cater­ing Aus­tralia pol­icy and pub­lic af­fairs man­ager James Cow­ard says hospi­tal­ity jobs are grow­ing right across the coun­try, with nowhere “im­mune to the skills short­ages”. “We’ve seen sig­nif­i­cant growth in the skilled oc­cu­pa­tions – cooks, cafe and restau­rant man­agers, and chefs,” he says.

Restau­rant and Cater­ing’s 2018 In­dus­try Bench­mark­ing Re­port re­veals 48.2 per cent of busi­nesses find it “very dif­fi­cult” to fill po­si­tions for chefs and 41.1 per cent say the same for cafe and restau­rant man­agers.

“It’s a com­bi­na­tion of in­creased de­mand for the din­ing ex­pe­ri­ence as well as in­crease in growth in do­mes­tic and in­ter­na­tional tourism,” Cow­ard says.

Tourism Re­search Aus­tralia’s Na­tional Vis­i­tor Sur­vey re­veals an 11 per cent in­crease in spend­ing on restau­rant and take­away meals by do­mes­tic tourists in the year to June, 2018.

They spent $11.1 bil­lion dur­ing this pe­riod. Cow­ard rec­om­mends peo­ple in­ter­ested in hospi­tal­ity work ap­ply for an ap­pren­tice­ship.

“We are re­ally en­cour­ag­ing pur­su­ing path­ways through ap­pren­tice­ships and pur­su­ing long-term ca­reer paths in the hospi­tal­ity sec­tor,” he says. “You can travel over­seas, there are op­por­tu­ni­ties to work for big busi­nesses and you can trans­late skills from hospi­tal­ity into other sec­tors and in­dus­tries.”

OP­POR­TU­NITY: Sum­mer Se­den, right, with her boss Scott Grant, en­joys hospi­tal­ity.

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