Washing machines in a spin
THE recall of more than 140,000 potentially deadly Samsung washing machines is spinning out of control.
Owners are rejecting the repair approved by electrical safety authorities – done with a plastic bag and tape.
Instead people are successfully insisting on refunds or replacement, which the nation’s leading consumer group says they have every right to do, given there have been postrepair fires.
Recall authorities – and Samsung – have faced heat in Parliament this week over the process that led to approval of the plastic-bagand-tape repair.
If Samsung is made to refund or replace all devices it would likely face a bill of $100 million, on top of the estimated tens of millions of dollars it has already had to spend after beginning a recall of six models in 2013. For details, call 1800 239 655.