The Courier-Mail

Wash­ing ma­chines in a spin

- JOHN ROLFE

THE re­call of more than 140,000 po­ten­tially deadly Sam­sung wash­ing ma­chines is spin­ning out of con­trol.

Own­ers are re­ject­ing the re­pair ap­proved by elec­tri­cal safety author­i­ties – done with a plas­tic bag and tape.

In­stead peo­ple are suc­cess­fully in­sist­ing on re­funds or re­place­ment, which the na­tion’s lead­ing con­sumer group says they have ev­ery right to do, given there have been postre­pair fires.

Re­call author­i­ties – and Sam­sung – have faced heat in Par­lia­ment this week over the process that led to ap­proval of the plas­tic-bagand-tape re­pair.

If Sam­sung is made to re­fund or re­place all de­vices it would likely face a bill of $100 mil­lion, on top of the es­ti­mated tens of mil­lions of dol­lars it has al­ready had to spend af­ter be­gin­ning a re­call of six mod­els in 2013. For de­tails, call 1800 239 655.

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