NBN feels need to show speed
AUSTRALIANS might finally discover their true download speeds after the company behind the rollout of the National Broadband Network revealed it was “considering” the release of secret household speed estimates hidden from the public until now.
The NBN Co’s disclosure comes just a week after Telstra and Optus admitted they had unfairly charged NBN users for internet speeds they could not possibly receive.
Both companies will issue refunds to tens of thousands of NBN users.
NBN Co chief executive Bill Morrow, speaking at the company’s financial results update, said he recognised some consumers were still experiencing frustration when connecting to the national network and “it’s going to take months to iron out much of the issues”.
To alleviate frustration around internet speed expectations, Mr Morrow said the company was considering whether to publish its list of “theoretical” internet speeds each house or business in Australia could achieve, which could range from a top download speed of 25 megabits per second to four times that.
The information is currently provided only to internet service providers, and is checked once a property is connected to the NBN. JENNIFER DUDLEY-NICHOLSON