Le­gal ser­vice video link for com­mu­nity

The Gazette (Derwent Valley) - - NEWS - PA­TRICK GEE

BREAK­ING down the bar­ri­ers to le­gal ser­vices, Le­gal Aid has in­stalled a video tele­phone at Der­went Val­ley Com­mu­nity House.

The Govern­ment-funded le­gal as­sis­tance ser­vice aims to give peo­ple liv­ing in ru­ral and re­mote Tas­ma­nia ac­cess to le­gal ser­vices.

“The new video tele­phone net­work will take our ser­vices to where they are needed,” Le­gal Aid ad­vice and le­gal ser­vices man­ager Susie Win­ter said.

Ms Win­ter said Le­gal Aid clients would be able to have face-to-face ap­point­ments with Le­gal Aid lawyers via the video link.

Der­went Val­ley Com­mu­nity House co­or­di­na­tor Dianne Booth said the video phone was more com­fort­ing and per­sonal than a reg­u­lar phone call.

She said the needs of the Der­went Val­ley com­mu­nity were no dif­fer­ent to any other com­mu­nity.

“The prob­lems that are faced by many are the ac­cess to trans­port and the cost of trans­port to make their way into Ho­bart for an ap­point­ment,” she said.

“Le­gal aid was amaz­ing in the way they set the in­struc­tions up — ev­ery­thing just worked like clock­work.”

The ser­vice will help re­move bar­ri­ers to le­gal in­for­ma­tion, ad­vice and as­sis­tance, and help with ear­lier iden­ti­fi­ca­tion and res­o­lu­tion of le­gal is­sues.

Der­went Val­ley Com­mu­nity House can now pro­vide a con­fi­den­tial space, as­sist clients with their re­fer­ral forms and make clients feel more at ease.

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