Legal service video link for community
BREAKING down the barriers to legal services, Legal Aid has installed a video telephone at Derwent Valley Community House.
The Government-funded legal assistance service aims to give people living in rural and remote Tasmania access to legal services.
“The new video telephone network will take our services to where they are needed,” Legal Aid advice and legal services manager Susie Winter said.
Ms Winter said Legal Aid clients would be able to have face-to-face appointments with Legal Aid lawyers via the video link.
Derwent Valley Community House coordinator Dianne Booth said the video phone was more comforting and personal than a regular phone call.
She said the needs of the Derwent Valley community were no different to any other community.
“The problems that are faced by many are the access to transport and the cost of transport to make their way into Hobart for an appointment,” she said.
“Legal aid was amazing in the way they set the instructions up — everything just worked like clockwork.”
The service will help remove barriers to legal information, advice and assistance, and help with earlier identification and resolution of legal issues.
Derwent Valley Community House can now provide a confidential space, assist clients with their referral forms and make clients feel more at ease.