Is Choice solid?
One of the nice things – and this is something I’ve found across the consumer affairs sector – is information isn’t hoarded. We’ve been speaking to different organisations, but our closest relationship is with Choice. It should be clarified Choice isn’t a coproducer; it’s more a deep, broad co-operation that we share. It’s part of their mission to improve the rights of consumers and increase consumer awareness and a show like this is in line with their goals. We come at it from different angles – they work hard testing products and categories, we breeze in and go, ‘‘Hey, this could be funny! Let’s do this!’’ There’s a culture clash there, but it’s a productive one. But there are still areas where people are potentially exploited and it’s amazing how many scams pop up every generation. Regardless of the technology, they’re essentially the same. Door-to-door sales springs to mind, although these days it’s not encyclopedias being sold, it’s a better deal on your gas or electricity. (Laughs) I’m aware this is very much a case of ‘‘first world problems’’ – we’re very lucky in Australia to have good consumer regulation, a history of legislation, lobby groups and government bodies policing those laws and companies wanting to do the right thing. We’re in good shape but there’s always room for improvement. Is consumer affairs an area where you can take the mickey a little? Or is it serious business?
That’s exactly the fine line we’re trying to walk. We’re probably stumbling a bit. I describe it as satirical consumer affairs – we try to convey information in an engaging and entertaining way. There’s definitely an irreverent attitude to it. I’m comfortable making jokes while stating facts.
Thursdays, 8pm, ABC1.