Two lo­cal busi­nesses crowned best in biz

The Morning Bulletin - - FRONT PAGE - Shayla Bul­loch Shayla.Bul­loch@cap­

ONLY the high­est stan­dard of cus­tomer ser­vice is wor­thy of the Queens­land Tourism Awards, but two CQ busi­nesses have taken the crown.

After more than 100 hours of nom­i­nat­ing, mys­tery shop­pers and con­sis­tency tests, Em­pire Apart­ments and The Water­line Restau­rant earned one of the most pres­ti­gious tourism awards for the South­ern Great Bar­rier Reef.

Queens­land’s $25b tourism in­dus­try recog­nised its most out­stand­ing and ded­i­cated in­di­vid­u­als last Fri­day night, hand­ing out more than 80 awards to wor­thy re­cip­i­ents.

First time en­trants The Water­line Restau­rant, at Ross­lyn Bay Ma­rina, were one of the lucky few win­ning a Gold Award for in the Tourism Restau­rants and Cater­ing Ser­vices cat­e­gory.

Gen­eral man­ager Kylie Smith said the award was an hon­our and it ac­knowl­edged the com­plete din­ing ser­vice the restau­rant of­fered.

“The food, the ser­vice, the lo­ca­tion and that lit­tle bit ex­tra that makes our restau­rant an es­sen­tial part of the Capricorn Coast hol­i­day ex­pe­ri­ence,” she said.

“We are right here ‘where the reef meets the beef’.

“This award is a wellde­served recog­ni­tion of our fan­tas­tic team, who work so hard to de­liver a fan­tas­tic din­ing ex­pe­ri­ence for all our guests.”

Em­pire Apart­ments also took home two awards for Rock­hamp­ton and were given a Gold Award for the Best Busi­ness Event Venue and a Sil­ver Award for Deluxe Ac­com­mo­da­tion.

Capricorn En­ter­prise CEO Mary Car­roll said both busi­nesses were among the most ex­cep­tional in the re­gion and pro­vided high and con­sis­tent busi­ness prac­tices.

“We are in­cred­i­bly proud of our hard work­ing op­er­a­tors,” she said.

“And to take out two Gold and a Sil­ver for our Capricorn precinct in the South­ern Great Bar­rier Reef Des­ti­na­tion, which took out a to­tal of seven awards, is a record!” she said.

“The teams at Em­pire Apart­ment Ho­tel and Water­line Restau­rant de­serve th­ese ac­co­lades and we are so very proud of them and thank them for help­ing put our des­ti­na­tion on the map,” she said.

As win­ners of Gold Awards, both busi­nesses will gain au­to­matic en­try into the Qan­tas Aus­tralian Tourism Awards next year.


TOURISM TEAM: Zac Gar­ven from Em­pire Apart­ment Ho­tel, Sharon Spell­ing from Kep­pel Bay Ma­rina, con­fer­ence man­ager Em­pire Alyssa Tate, CEO Capricorn En­ter­prise Mary Car­roll, gen­eral man­ager of Kep­pel Bay Ma­rina Kylie Smith, Liv­ing­stone Shire mayor Bill...

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