A NEW hospi­tal­ity in­dus­try train­ing pro­gram is ex­pected to go a long way to­wards help­ing lo­cal em­ploy­ers find suit­able staff as they gear up for the busiest time of the year.

The Northern Star - - NEWS - For more in­for­ma­tion about be­com­ing a ServeIT in­dus­try part­ner visit www.et­cltd.com.au or call 1800 007 400 and ask to speak to an ETC Train­ing Man­ager in the re­gion. LEARN­ING: Hospi­tal­ity stu­dents.

AN IN­NO­VA­TIVE new hospi­tal­ity in­dus­try train­ing pro­gram in the North­ern Rivers is ex­pected to go a long way to­wards help­ing lo­cal em­ploy­ers find suit­able staff as they gear up for the busiest time of the year.

ETC’s Gen­eral Man­ager Train­ing and Busi­ness Karen Busby said the new ServeIT pro­gram was de­signed to help as­pir­ing hospi­tal­ity work­ers gain skills fast to meet em­ploy­ers’ ur­gent need for staff.

“We hear all the time that hospi­tal­ity em­ploy­ers are cry­ing out for good qual­ity staff with the right skills and at­ti­tude,” Ms Busby said.

“Our new ServeIT hospi­tal­ity in­dus­try pro­gram is all about match­ing our as­pir­ing hospi­tal­ity he­roes with em­ploy­ers who are the best fit for one an­other.”

Hospi­tal­ity is one of the largest em­ploy­ing in­dus­tries in Aus­tralia with more than 95,000 jobs pro­jected to grow in this sec­tor over the next five years.

She said ETC of­fers a range of hospi­tal­ity train­ing pro­grams but the new one was unique “be­cause it’s re­spond­ing quickly to em­ploy­ers who need staff now and not when the peak Christ­mas and hol­i­day pe­riod is over.”

Par­tic­i­pants in the pro­gram un­der­take a week of the­ory to gain all the li­cens­ing re­quire­ments and ba­sic cus­tomer skills and knowl­edge be­fore spend­ing an ad­di­tional two weeks in the in­dus­try. “We’ve had a great re­sponse so far from lo­cal em­ploy­ers and are invit­ing more em­ploy­ers to come on board as our in­dus­try part­ners,” Ms Busby said.

Gen­eral Man­ager of Novo­tel Pa­cific Bay Re­sort Dene Zah­ner said what he liked about the pro­gram was that he could train staff the “Novo­tel” way.

“I re­ally like that we get ex­posed to a group of people who are in­ter­ested in work­ing in our in­dus­try.

“We get to train them our way and at the end of the day pick out those who we feel are most suit­able to meet our needs,” Mr Zah­ner said.

PHOTO: CON­TRIB­UTED

Newspapers in English

Newspapers from Australia

© PressReader. All rights reserved.