Cus­tomer sup­port aids re­cov­ery

The Northern Star - - NEWS - Ali­son Pater­son ali­son.pater­son@north­ern­star.com.au

AS THEY waded through filthy flood­wa­ter into their shop af­ter the March 31 floods and saw the busi­ness in ru­ins, Niall Ma­cLeod and Liz Huang thought their hearts would break.

Although the pair had lifted their stock as high as they could, the force of the wa­ter when it surged through the shop in Mag­el­lan St over­turned fit­tings and de­stroyed the ma­jor­ity of their goods.

But now when you walk into the fresh, clean and bright SG Asian Su­per­mar­ket, which stocks a range of spe­cial­ity Asian gro­ceries, you would never think more than 2m of flood­wa­ter came through the store.

The pair, who met four years ago while pick­ing nec­tarines and while Ms Huang was on hol­i­day from Tai­wan, said they knew they sim­ply had to get on with life and quickly set to work to re­store the busi­ness.

Not only did the cou­ple have to deal with the de­bris in their work­place, their home and car in South Lis­more were also wa­ter-logged.

“Our two-storey house in South Lis­more was flooded down­stairs, too,” Mr Ma­cLeod said.

“So we waded out to get the car and for a while it was just a life of come here (to the shop), clean, go home, eat, sleep and come here and clean.”

Ms Huang said it was all about just get­ting through each day as it came.

And they could not have con­tin­ued with­out cus­tomers who pro­vided them not just with will­ing hands to help clean and clear rub­bish, but also with kind words and en­cour­age­ment.

“We had good sup­port from the own­ers of the busi­ness and they have be­come friends,” Mr Ma­cLeod said.

Ms Huang said they also took great strength from the fact so many peo­ple came in and told them they were look­ing for­ward to the su­per­mar­ket re­open­ing.

“I had no idea what we were do­ing was so im­por­tant to them,” she said.

PHOTO: ALI­SON PATER­SON

MAR­KET RE­COV­ERY: SG Asian Su­per­mar­ket man­agers Niall Ma­cLeod and Liz Huang have over­come the chal­lenges caused by the March 31 floods, in­clud­ing the de­struc­tion of many of their Lis­more CBD shop’s fit­tings and goods (in­set).

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