Customer support aids recovery
AS THEY waded through filthy floodwater into their shop after the March 31 floods and saw the business in ruins, Niall MacLeod and Liz Huang thought their hearts would break.
Although the pair had lifted their stock as high as they could, the force of the water when it surged through the shop in Magellan St overturned fittings and destroyed the majority of their goods.
But now when you walk into the fresh, clean and bright SG Asian Supermarket, which stocks a range of speciality Asian groceries, you would never think more than 2m of floodwater came through the store.
The pair, who met four years ago while picking nectarines and while Ms Huang was on holiday from Taiwan, said they knew they simply had to get on with life and quickly set to work to restore the business.
Not only did the couple have to deal with the debris in their workplace, their home and car in South Lismore were also water-logged.
“Our two-storey house in South Lismore was flooded downstairs, too,” Mr MacLeod said.
“So we waded out to get the car and for a while it was just a life of come here (to the shop), clean, go home, eat, sleep and come here and clean.”
Ms Huang said it was all about just getting through each day as it came.
And they could not have continued without customers who provided them not just with willing hands to help clean and clear rubbish, but also with kind words and encouragement.
“We had good support from the owners of the business and they have become friends,” Mr MacLeod said.
Ms Huang said they also took great strength from the fact so many people came in and told them they were looking forward to the supermarket reopening.
“I had no idea what we were doing was so important to them,” she said.
MARKET RECOVERY: SG Asian Supermarket managers Niall MacLeod and Liz Huang have overcome the challenges caused by the March 31 floods, including the destruction of many of their Lismore CBD shop’s fittings and goods (inset).