Shops on for­mula watch

The Queensland Times - - NEWS - An­drew Korner an­drew.korner@qt.com.au

IP­SWICH shop­pers have com­plained about the same group of peo­ple buy­ing up to a dozen tins of baby for­mula at a time from a pop­u­lar su­per­mar­ket.

It fol­lows footage aired on tele­vi­sion this week of a fran­tic group of peo­ple emp­ty­ing baby for­mula stocks from a Bris­bane Coles su­per­mar­ket.

A QT reader, who wished to re­main anony­mous, re­cently con­tacted the pa­per to com­plain of a group of peo­ple who ap­peared to be from the same fam­ily, who vis­ited the Wool­worths su­per­mar­ket at Booval some­times mul­ti­ple times in one day to pur­chase bulk quan­ti­ties of for­mula.

“It’s the same fam­ily and they come back two or three times a day,” the woman said.

“The staff try to stop it but there is not much they can re­ally do.

“A woman filmed th­ese peo­ple out in the car park and a man swerved his ve­hi­cle at her de­lib­er­ately.”

The woman said gen­uine cus­tomers were miss­ing out on im­por­tant baby for­mula be­cause of the bulk buy­ers.

De­spite en­forc­ing a limit of four tins per brand per cus­tomer, there ap­pears to be lit­tle that ei­ther of the ma­jor su­per­mar­kets can do legally to stop bulk buy­ers.

It has been pre­vi­ously re­ported that pre­dom­i­nantly Chi­nese buy­ers are stock­pil­ing Aussie baby for­mula to be shipped to Asia, where there is high de­mand for the prod­uct.

It is known as the “daigou” mar­ket, and it is known to be wide­spread across Aus­tralia.

Re­spond­ing to ques­tions from the QT, a Wool­worths spokesper­son said there had been ef­forts to in­crease sup­ply of the prod­ucts to match the de­mand.

“Wool­worths un­der­stands the frus­tra­tion that our cus­tomers can feel when they can’t get the prod­ucts they need, and in par­tic­u­lar baby for­mula,” she said.

“We know that the vast ma­jor­ity of our cus­tomers pur­chase four or fewer tins of for­mula each time they shop, and that is why we have that pur­chase limit in place.

“We have also been work­ing with sup­pli­ers to in­crease sup­ply of th­ese prod­ucts when there has been an up­surge in de­mand.

“We be­lieve the pur­chase limit along with in­creased sup­ply will make it eas­ier for cus­tomers to get the prod­ucts they need.”

PHOTO: FILE

Ip­swich shop­pers have com­plained about baby for­mula be­ing snapped up in bulk quan­ti­ties.

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