WORDS TO KNOW WHEN YOU GO
Anyone who has planned a trip knows there’s a dictionary of jargon used in the travel trade. Though most travellers understand ETA is the estimated time a plane will arrive, the rack rate is the official advertised price of a hotel room, and a stopover is that short stay en route to the final destination, there are terms that befuddle the average jetsetter. Expedia Australia’s director of tours and transport, Demi Kavaratzis, says “learning the lingo’’ shouldn’t start after travellers head off, but at the beginning of the planning process when researching flights, tours and accommodation.
“Brushing up on travel terms, which we admit can be confusing at times, can help you feel prepared and confident when booking your trip,” she explains. “For example, when flying, the city pair are the departure and arrival airport codes written on the itinerary, and codeshare is a business arrangement between airlines which means travellers might book with Qantas but travel on an Emirates aircraft.”
Here are more terms every traveller should know.
1 Pax: the number of people included in a hotel, flight or tour reservation.
2 Interline travel: the business arrangement between airlines where passengers buy a multi-leg ticket – more than two flights within one city pair – and while each sector is operated by a different carrier, luggage is checked to the final destination.
3 RELOC: the airline record location, a booking reference that usually consists of a six-character code made up of letters and numbers. It holds all the information related to a trip and lets flyers check in electronically.
4 Minimum connecting time: the minimum minutes allowed between two flights as stipulated by the airline. Three hours is a good guide when building a bespoke itinerary. When not followed, the carrier isn’t obliged to reaccommodate travellers should there be a missed connection.
5 Open-jaw ticket: a return flight when the arrival and departure cities at the turnaround point are different. Say you fly into London and out of Paris, making your way between the two places.
6 6 Share Share transfer: transfer: when a group of unconnected guests travels in the same mini-van or bus between airport and hotel, with multiple stops along the way. A private transfer is exclusive and quicker.
7 Day use: when guests can occupy a hotel room for a few hours during the day, with the day rate a price quoted for arrival and departure on the same date. It’s helpful for those seeking somewhere to go the afternoon before a late flight.
8availability: Free upgrade based on a better hotel room than initially booked, but only provided if ample space in the next room category is available.
9 Instant purchase: when full payment is made at the time of booking a hotel. Though it’s often a great amount, the amount is generally not refundable.
10 Stern: the back of the cruise ship, which is handy to know when choosing the position of a cabin. Bow is the front, aft towards the rear, forward near the pointy end, port the left side, and starboard the right.
11 Tender: a smaller boat, typically a lifeboat, used to ferry cruise passengers from ship to shore in destinations where port facilities can’t accommodate the larger vessels.
A tender ferries passengers to shore in the Cayman Islands.