People are taking back the power
MORE than 100,000 families have rushed to secure a better deal in recent weeks after Malcolm Turnbull pushed energy companies to write to customers stuck on expensive plans.
In August Mr Turnbull sealed a deal with energy retailers who agreed to write to at least one million customers on more expensive “standing offers” to let them know they could be entitled to a discount or cheaper deal.
Energy retailers also agreed to contact customers on expiring discount offers to help them secure a better plan.
Since then, Origin Energy recorded a 38 per cent rise in the number of people calling for a better deal.
Red Energy, part of the Snowy Hydro Group, has also experienced a 20 per cent spike in calls over the past fortnight.
Energy Australia received about 30 per cent more calls nationally in August compared to the month prior.
AGL also confirmed the number of customers changing plans had increased each month since June.
Mr Turnbull said he was “delighted” by the response.