Pinging the myths on email
THEY are among the biggest distractions of office life, pinging into your inbox every few minutes.
But putting off dealing with your emails may add to your stress, a review of more than 40 academic studies found.
It identifies key steps to keep people from drowning in email. The first is to deal with and clear email when you check it. The second is to switch off email alerts that pop up on the screen. Instead, check your inbox about every 45 minutes.
Office workers are advised to use the “delay send” function out of hours, so they can send messages efficiently without imposing on others.
Emma Russell, of Kingston Business School, said: “People use email to help them get their jobs done.
“Most people say they couldn’t imagine being able to do their work effectively without it, and very few send non-work-critical email during their working day.”
The review tackles three myths. One is that emails are a time-wasting distraction from real work. Another is we should check email just a few times a day — this makes people feel less in control.
The third myth is that emails stop us getting on well with others due to “back-covering” such as copying to colleagues.