Cuppa sweet­ens busi­ness

Long-serv­ing em­ployee goes ex­tra mile for his cus­tomers

The Western Star - - RURAL WEEKLY -

LOV­ING what you do is the key to hap­pi­ness, ac­cord­ing to Bill Smith, who just cel­e­brated 30 years of work in the Cen­tral and South­ern Darling Downs com­mu­ni­ties on be­half of Pa­cific Seeds.

“I’ve seen a lot of in­dus­try change over that time but a lot of the work I do is still done the same way it was 30 years ago – and that’s about build­ing re­la­tion­ships and trust,” Bill said.

“I’ve been for­tu­nate to have a role that I love. A lot of the time I don’t call what I do work, it’s truly a pas­sion of mine.”

Bill, who en­joys his photography al­most as much as his work as ter­ri­tory man­ager at Pa­cific Seeds, said he had be­come well known for the pho­tos he’s taken of the com­mu­ni­ties he works in.

“I take a lot of pho­tos when I see my cus­tomers, of­ten cap­tur­ing the beauty of the land­scape they work in,” he said.

“They know that when I do, they can ex­pect a printed pic­ture in the mail a week later and they ap­pre­ci­ate that.

“When I go and meet with cus­tomers, I also like to take them a cof­fee or a chocolate cake.

“Every­one likes to have some­thing brought to them, it’s a won­der­ful way to start a meet­ing.

“I’m in the busi­ness of re­la­tion­ship build­ing. I look af­ter 2000 farm­ers and I know the value of ev­ery one of them. It’s about re­spect and trust – that’s the way I do it.”

Ad­vanta Seeds (which pro­duces and sup­plies Pa­cific Seeds prod­ucts) man­ag­ing di­rec­tor Nick Gard­ner thanked Bill for the tire­less work he’s done in build­ing re­la­tion­ships with farm­ers across the state.

“The on­go­ing suc­cess of our busi­ness has had a lot to do with Bill and his team, and the work they do day in, day

❝ I look af­ter 2000 farm­ers and I know the value of ev­ery one of them. — Bill Smith

out to work with the farm­ing com­mu­nity,” Mr Gard­ner said.

“We hear a lot from farm­ers that they value be­ing able to ring Bill and have a chat about our prod­ucts and ser­vices.

“We know he val­ues ev­ery com­mu­nity he works in and we thank him for work­ing so hard over the last three decades.”

Bill will be hon­oured with an award at a cer­e­mony at Pa­cific Seeds on Septem­ber 21.

PHOTO: CON­TRIB­UTED

LONG SER­VICE: Bill Smith cel­e­brates 30 years with Pa­cific Seeds with col­leagues Shan­non Mayo (cen­tre) and Pauline Twidale.

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