Choice wants om­buds­man

Townsville Bulletin - - News -

CON­SUMER group Choice said a su­per­mar­ket om­buds­man would help de­cide whether milk at $ 1 a litre was help­ing or harm­ing cus­tomers. It also wants a more cen­tralised ap­proach to con­sumer is­sues to avoid con­fu­sion. Su­per­mar­kets have cut the price of their home-brand milk to just $ 1 a litre, a move that dairy farm­ers be­lieve will cut into their prof­its and stran­gle the dairy in­dus­try. Coles and oth­ers say the price war is a win for cus­tomers. Choice said the de­bate high­lighted an ‘‘ ob­vi­ous lack of per­spec­tive and un­der­stand­ing’’ of the dy­nam­ics of food prices, food se­cu­rity and su­per­mar­ket competition.

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