9± times too much School bill cut after billing error
A TOWNSVILLE school has had their utilities bill slashed after being charged 93 times too much.
The school was granted a trade waste licence by the Townsville City Council in August last year and the next month received a bill of $ 6024.30 for the September quarter.
The school, whose name council has kept confidential, queried the bill and it was amended to $ 64.50 after an investigation showed the school tuckshop was the only source of trade waste.
A council spokesman has put the matter down to a standard calculation which was based on the school’s total water consumption.
‘‘ Trade waste charges are calculated on the basis of water consumption at the l i c e n s e d p r e mi s e s , ’ ’ t h e spokesman said.
‘‘ The school’s kitchen was licensed for trade waste in August last year.
‘‘ In their first utilities bill they were charged on the school’s general consumption rather than just the usage in the kitchen.’’
The request was discussed in confidential business at the last full council meeting and a recommendation was passed t o allow t he bill reduction.
The school has now been given three months to install a separate water consumption meter at the tuckshop to ensure the miscalculation doesn’t occur again.
A lower bill will be granted for one additional quarter until the consumption meter is installed.
‘‘ The council has agreed to vary the charges, and has requested the school install a separate meter for the tuckshop to provide accurate readings for future charges,’’ the spokesman said.