Sib­ling suc­cess

Townsville Bulletin - - Investor - by Tony Rag­gatt tony. rag­gatt@ townsville­bul­letin. com. au

AWARD-win­ning man­age­ment con­sul­tancy Bal­four Con­sult­ing is cel­e­brat­ing 25 years in busi­ness in­clud­ing about the past 10 years at its ‘ ‘ i n t e r n a t i o n a l h e a d - quar­ters’’ in Townsville.

The com­pany is headed by s i s t e r - a nd-b r o t her t e a m Mary and Colin Bal­four who pro­vide much of the ex­per­tise for the busi­ness with skills in mar­ket­ing, cor­po­rate pl an­ning and strate­gic com­mu­ni­ca­tion.

Ms Bal­four es­tab­lished the com­pany in Mel­bourne in Jan­uary 1986, open­ing an of­fice in Syd­ney in 1993.

Colin Bal­four, who had been work­ing as di­rec­tor of mar­ket­ing with the then Sher­a­ton Townsville ho­tel a n d c a s i n o , o p e n e d a Townsville of­fice in 1999.

Ms Bal­four was lured to Townsville in 2002 and has not looked back.

‘‘ The steady growth recorded in North Queensl a n d a n d t h e v i b r a n t life­style even­tu­ally en­ticed me to move north,’’ Ms Bal­four said.

Bal­four Con­sult­ing has since taken on two more c o n s u l t a n t s i n C h r i s Chap­pell, who of­fers se­nior man­age­ment ex­pe­ri­ence in gov­ern­ment and as t he North Aus­tralia man­ager of ma­jor labour mar­ket re­cruit­ment agen­cies, and Melissa Ge­orge, who works with gov­ern­ment and tra­di­tional own­ers to pro­tect and man­age land and sea through com­mu­nity nat­u­ral re­sources projects.

The group has con­sulted to more than 60 com­pa­nies, busi­nesses and gov­ern­ment de­part­ments with clients

FAM­ILY TIES: Con­sul­tants Mary and Colin Bal­four are cel­e­brat­ing 25 years in busi­ness rang­ing from small busi­nesses to na­tional or­gan­i­sa­tions such as BHP Bil­li­ton in lo­ca­tions from Syd­ney to the Gulf of Car­pen­taria.

‘ ‘ We a r e p a r t i c u l a r l y proud of win­ning 13 re­gional, state and na­tional awards since 2003, as well as as­sist­ing our clients in w i n n i n g a n o t h e r 1 0 awards,’’ Ms Bal­four said.

‘‘ Also, in 25 years, we have never had a pro­fes­sional in­dem­nity claim, and we have re­tained or had re­peat w o r k w i t h c l i e n t s f o r pe­ri­ods rang­ing up to 15 years.’’

Ms Bal­four be­lieved solv­ing peo­ple’s prob­lems with so­lu­tions that fit them was a rea­son for their longevity.

‘‘ You have got to work with what the client can turn into re­al­ity,’’ she said.

‘‘ There is no point in giv­ing them so­lu­tions if they haven’t got the re­sources or u n d e r s t a n d i n g t o i m - ple­ment that so­lu­tion.’’

As for how the com­pany han­dled fam­ily dis­putes, it seems Ms Bal­four is boss.

‘‘ I’m the el­dest so I can put him in his place,’’ she said.

Newspapers in English

Newspapers from Australia

© PressReader. All rights reserved.