NAB hub opens
TOWNSVILLE’S National Australia Bank has reaffirmed its commitment to the city with the bank officially opening its new hub in the central business district last week.
Customers now have access to all of the bank’s services in one location following the opening of the centre.
The hub will also feature all of NAB’s latest customer service bank technology.
The new premises include an internet banking kiosk with an iPad and MacBooks, a Teller Zone and a Trans- action Zone with two smart ATMs and a business change machine.
NAB executive general manager retail Melissa Reynolds said having a full suite of technology at one site was a first.
“The great thing is customers can come in and do their banking and not have to stand in a queue,” she said.
“It’s as much about banking arrangements as it is about customers having a good experience when they are here.”
Located at 420 Flinders Street, the hub brings together NAB Townsville’s retail and business banking centres with a team of 60 employees to assist with retail, business banking, agribusiness and private wealth banking needs.
Ms Reynolds said NAB had a proud history in Townsville dating to 1884 and was committed to investing in the city and region.
“As people use cash less and digital more, this is a sign that branches are here to stay and will continue to invest in our branches, not only in Townsville, but right across Australia,” she said.
“This substantial investment in Townsville is reflective of the growth and investment being made in the city. If you have a look at some other major industry players like Jetstar who have announced their commitment to Townsville by putting on flights to Bali, the development that is going on in Defence, the expansion of the hospitals, Townsville is obviously a place that continues to grow.
“This is not only to meet today’s customer needs but the continued investment and growth opportunities we see in Townsville.”
The hub has been open for several weeks, but held its official launch last Wednesday.
NAB’s executive general manager retail Melissa Reynolds at the hub.