Jobs bro­ker to end bosses’ cy­ber woes

Townsville Bulletin - - NEWS - TONY RAGGATT

A NEW em­ploy­ment ser­vice based at Townsville wants to end the frus­tra­tion of the un­em­ployed and em­ploy­ers in gain­ing and fill­ing jobs.

The founder of em­ploy­ment bro­ker U2E Peo­ple, Ra­bieh Krayem, said the cur­rent Job­search sys­tem, as well as tech­nol­ogy, were work­ing against oth­er­wise skil­ful peo­ple gain­ing work.

Mr Krayem said of­fi­cial job providers were of­ten not giv­ing peo­ple the ser­vices they needed to se­cure in­ter­views, let alone jobs.

He said em­ploy­ers were frus­trated be­cause if they tried to man­age the process them­selves, the ease of tech­nol­ogy al­low­ing peo­ple to lodge ap­pli­ca­tions at the click of a smart­phone meant they were swamped with hun­dreds or thou­sands of ap­pli­cants and no prac­ti­cal way to sort the chaff from the wheat.

“It’s a big prob­lem,” Mr Krayem said.

“There’s less hu­man el­e­ment to the re­cruit­ment process than there was five or 10 years ago.”

Mayor Jenny Hill launched U2E yesterday, pledg­ing to sup­port the new em­ploy­ment bro­ker when jobs be­came avail­able in its 1700- strong work­force.

“This is the first em­ploy­ment ser­vice of its kind in Aus­tralia,” Cr Hill said.

“Sadly, it’s a much- needed ser­vice.”

Ac­cord­ing to the Aus­tralian Bureau of Sta­tis­tics, 12,300 peo­ple were reg­is­tered as un­em­ployed in the north­ern re­gion based on Townsville in May, which is well up on pre­vi­ous years.

Mr Krayem said U2E was pro­vid­ing a cus­tomised as­sess­ment pro­gram for can­di­dates as well as an online jobs board for em­ploy­ers look­ing to fill po­si­tions.

They would work with job providers and em­ploy­ers to pro­vide suit­ably qual­i­fied can­di­dates.

U2E would tap into ex­ist­ing gov­ern­ment fund­ing that was avail­able through job providers.

“It is a daunt­ing task,” Mr Krayem said.

“We know of re­ally skil­ful can­di­dates who strug­gle to even get to the in­ter­view stage, let alone get a job.

“With tech­nol­ogy these days, un­less you know how tech­nol­ogy works, you strug­gle.”

Mr Krayem said they worked with can­di­dates to as­sess their skills and in­ter­view per­for­mance to at least get suit­able can­di­dates in front of em­ploy­ers.

In­ter­views were recorded on video to pro­vide feed­back to ap­pli­cants and, where nec­es­sary, help them make im­prove­ments.

“Gov­ern­ments spend a lot of money get­ting peo­ple back into work,” Mr Krayem said.

“It’s great but gov­ern­ments need to also make sure they give peo­ple a fair go.”

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