Scam­mers us­ing bank sur­vey lie

Townsville Bulletin - - NEWS -

A TOWNSVILLE pen­sioner re­cently tar­geted by a scam phone call has warned oth­ers not to re­veal per­sonal in­for­ma­tion over the phone.

The pen­sioner, who wished to re­main anony­mous, was lucky to avoid be­ing one of the 11,073 Queens­lan­ders who have lost al­most $ 13 mil­lion to scams this year.

“I re­ceived a phone call from a well- spo­ken lady early Satur­day morn­ing ( who said she was) do­ing a sur­vey for the Aus­tralian Bankers’ As­so­ci­a­tion,” the pen­sioner said.

The pen­sioner told the caller she used a credit union but would not re­veal its name and hung up when the caller be­came per­sis­tent. The caller phoned again soon af­ter.

“Be­ing un­well, I gave in to her per­sis­tence, say­ing the in­sti­tu­tion’s name and then im­me­di­ately the lady said, ‘ Can I con­firm you are …’ and read out my sur­name and ini­tials,” the pen­sioner said.

The pen­sioner re­alised it was a scam and hung up im­me­di­ately be­fore con­tact­ing her fi­nan­cial in­sti­tu­tion.

The Aus­tralian Com­pe­ti­tion and Con­sumer Com­mis­sion this week launched its Scamwatch web­site, with the an­nounce­ment that $ 45 mil­lion had been scammed from Aus­tralians al­ready in 2015.

Queens­land has the sec­ond high­est num­ber of vic­tims – with losses of $ 12,835,602.

While not all scam re­lated, there have been 387 fraud cases re­ported to po­lice in the Townsville dis­trict this year.

Aus­tralian Bankers’ As­so­ci­a­tion chief ex­ec­u­tive Steven Munchen­berg said the phone scam had been wide­spread.

“If you re­ceive a call like this do not give out any in­for­ma­tion and sim­ply hang up. If you have given out any in­for­ma­tion over the tele­phone, im­me­di­ately con­tact your bank,” he said.

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