Scammers using bank survey lie
A TOWNSVILLE pensioner recently targeted by a scam phone call has warned others not to reveal personal information over the phone.
The pensioner, who wished to remain anonymous, was lucky to avoid being one of the 11,073 Queenslanders who have lost almost $ 13 million to scams this year.
“I received a phone call from a well- spoken lady early Saturday morning ( who said she was) doing a survey for the Australian Bankers’ Association,” the pensioner said.
The pensioner told the caller she used a credit union but would not reveal its name and hung up when the caller became persistent. The caller phoned again soon after.
“Being unwell, I gave in to her persistence, saying the institution’s name and then immediately the lady said, ‘ Can I confirm you are …’ and read out my surname and initials,” the pensioner said.
The pensioner realised it was a scam and hung up immediately before contacting her financial institution.
The Australian Competition and Consumer Commission this week launched its Scamwatch website, with the announcement that $ 45 million had been scammed from Australians already in 2015.
Queensland has the second highest number of victims – with losses of $ 12,835,602.
While not all scam related, there have been 387 fraud cases reported to police in the Townsville district this year.
Australian Bankers’ Association chief executive Steven Munchenberg said the phone scam had been widespread.
“If you receive a call like this do not give out any information and simply hang up. If you have given out any information over the telephone, immediately contact your bank,” he said.