Broadband woes rife
MORE than half of all Australians have suffered broadband disconnections, dropouts and speed slowdowns over the past six months, in what one of the country’s leading consumer groups called a worrying downfall for internet access in Australia.
Poor connections were not solved and were sometimes exacerbated by the arrival of the National Broadband Network, according to the Choice Internet Satisfaction Survey.
The annual study surveyed 1910 Australians about their broadband connections, download speeds, service providers, and costs, and Choice chief executive Alan Kirkland said the results painted an unflattering picture of broadband services in Australia.
The survey found 62 per cent of Australians struggled with problems including slow download speeds, broadband connection hurdles, and dropouts over the past six months.