Evic­tion time for prop­erty agent

Pro­fes­sion­als sim­plify man­ag­ing a rental prop­erty, but when they don’t per­form they have to go, writes

Townsville Bulletin - - NEWS -

BREAK­ING up is hard to do, but not when sev­er­ing ties with an un­der­per­form­ing prop­erty man­ager.

Last week I de­cided I had fi­nally had enough of the agency man­ag­ing my rental prop­erty.

It had been roughly two years, with­out in­ci­dent, un­til our long- term ten­ants va­cated and moved over­seas.

Tim McIn­tyre

For the next cou­ple of months, our prop­erty man­agers con­ducted in­spec­tions, telling me the prop­erty was in good shape, well priced and sure to at­tract plenty of ten­ants.

What they did not bother to men­tion was that the paint was chipped on the walls, the car­pet filthy and stained, and the toi­let cis­tern dis­coloured and des­per­ately in need of re­place­ment.

Af­ter a cou­ple of weeks of un­suc­cess­ful view­ings, one agent ca­su­ally men­tioned that the lack of in­ter­est may have been due to the shabby state of the fur­ni­ture.

“The fur­ni­ture?” was my re­ac­tion. It turned out the for­mer ten­ants had left their clut­ter be­hind when va­cat­ing and the prop­erty man­agers did not re­alise the place was sup­posed to be un­fur­nished.

The unit re­mained full of tat­tered couch and chairs, an old dam­aged fridge and even drawers full of old stained cut­lery.

This was the fi­nal straw. I con­tacted the agents who had the list­ing back when we bought it – they had been very pro­fes­sional – and asked if they also did prop­erty man­age­ment. They told me that I just needed to no­tify the cur­rent agents in writ­ing and they would take care of the rest.

So I sim­ply emailed them to say I was ter­mi­nat­ing the agree­ment, ef­fec­tive im­me­di­ately. They did not ob­ject.

Friends sug­gested I man­age the prop­erty my­self, but as ME SAVERS AND SPENDERS: Amelia, 7, saves up be­fore she spends, whereas brother Lachie, 5, strug­gles to hang on to money. spon­sored by head of home loans Patrick Nolan says, there can be more work in­volved than meets the eye.

“There are le­gal obli­ga­tions to com­ply with, like lodg­ing the rental bond on time with the ap­pro­pri­ate statu­tory author­ity … and ac­cu­rately com­plet­ing the lease agree­ment,” Mr Nolan said. He added that rent col­lec­tion and le­gally sound in­spec­tions were com­pli­cated with­out rep­re­sen­ta­tion.

“Prop­erty man­agers also or­gan­ise mi­nor re­pairs,” Mr Nolan said. “This may not seem overly chal­leng­ing un­til the tenant calls late at night to say the stove isn’t work­ing, or you’re left try­ing to call out a plumber on a week­end.

“Most im­por­tantly, a prop­erty man­ager will rep­re­sent you in all deal­ings with the tenant. The vast ma­jor­ity of ten­ants pay rent on time. But if they don’t, land­lords can’t sim­ply go knock­ing for their money – strict le­gal pro­vi­sions ap­ply.”

Prop­erty man­agers also make tax time eas­ier, with sin­gle state­ments in place of the pa­per­work a DIY in­vestor would need to com­pile.

Pic­ture: RUS­SELL MIL­LARD/ AAP

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