Bank bat­tle over big fight bill

Townsville Bulletin - - OPINION -

I HAVE banked with the Queens­land Coun­try Credit Union ( QCCU) since ap­prox­i­mately 1973. I have paid all my bills via money I have put in my Bill Pay­ing ac­count with same. I have never not paid a bill.

How­ever re­cently the per­for­mance and in­flex­i­bil­ity of the QCCU sunk to the low­est lev­els of in­com­pe­tence.

One of my bills monthly is my Fox­tel bill. It nor­mally amounts to roughly $ 93. My lat­est bill is $ 151.79. The in­crease is di­rectly due to the fact that I put the Manny Pac­quiao ver­sus Jeff Horn World Wel­ter­weight box­ing fight in Bris­bane on live via Fox­tel.

I have placed $ 1452 in my QCCU Fox­tel ac­count to be used when­ever there is a Fox­tel bill and QCCU would be mak­ing in­ter­est on that money.

I replied to the QCCU’s rep­re­sen­ta­tive by phone, which cost me a min­i­mum of $ 20, who told me that they could only pay $ 150.16. They wished to pay no more leav­ing me ow­ing $ 1.63.

Their sys­tem has no flex­i­bil­ity.

A fur­ther phone call re­sulted in their sug­gested way of pay­ing the ex­tra $ 1.63. The money was with­drawn from my other ac­count as all my money put aside for Fox­tel bills could not be used.

I re­spect the fact that the QCCU Bill Pay­ing team has to op­er­ate un­der this hope­less sys­tem how­ever may the in­sti­ga­tor be held to ac­count.

MAX CARLYON, Kan­ga­roo Flat, Vic­to­ria,

for­merly Mount Isa. is bro­ken. It

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